2011-09-19, 04:35 AM
2011-09-19, 04:37 AM
Head into your ACP. Go to Configuration -> User Registration and Profile Settings -> Make sure Registration Method is set to "Send Email Activation".
If it is, run this mail test script from the wiki and let us know what happens.
If it is, run this mail test script from the wiki and let us know what happens.
2011-09-19, 04:38 AM
Make sure they check their spambox too, if everything above goes positive.
2011-09-19, 06:08 AM
Please try the following mail test script: [Wiki: Help:Mail] (Broken link, head over to docs.mybb.com instead)
If this test says it could not send the mail, or it said it sent but you did not receive any email, even in your spam/trash folder, then the issue lies with your host. If you receive the email from this test, we will investigate the issue further.
If this test says it could not send the mail, or it said it sent but you did not receive any email, even in your spam/trash folder, then the issue lies with your host. If you receive the email from this test, we will investigate the issue further.