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didn't know it was against TOS.
please seek support from cometchat OR from Joey Pham
Does anyone have any other suggestions for what to do?

@ranjani, thanks for the suggestion, I contacted Joey and I hope he replies.
Where did you get your copy of CometChat? The official release and MyBB integration do not mention Joey Pham
Joey Pham created a version.
(2011-10-02, 06:47 AM)sigma109 Wrote: [ -> ]Joey Pham created a version.

He created an integration and you used it with the official/paid version of CometChat, or are you using a pirated/unofficial version the you got from him? If it's an unpaid version, you might want to take it down before CometChat gets you and either pay for a license or find some other chatbar