MyBB Community Forums

Full Version: Some Suggestions
You're currently viewing a stripped down version of our content. View the full version with proper formatting.
Pages: 1 2 3 4
I feel kinda bad making suggestions, being a new member, but I do feel it's for the betterment of the site Confused

1/
The titles in MYBB support are non-existent. People are posting "please help" "SOS" "My forum has been taken over by alien slugs". Ok maybe not the last one Toungue The point is, these titles are rubbish for finding anything, and for the search engines finding anything. I think it's more than appropriate, to make people be specific in their support thread titles, and if they aren't - refuse to help them until they change the title. It's not a big thing, and I don't see how anyone could reasonably object. Forumotion *spit* have a similar policy, and as horrible as they are, you can type "forumotion SEARCH_TERM" into your preferred search engine and you will generally get good results. As fantastic as everyone is here at answering questions, it still takes time, and it causes people work.

2/
There's money to be made from hosting providers. PHPBB do it, and so should you. Not only does it bring in a little bit of income for conversions, it's really helpful having a trusted list. MYBB is very easy to use, which is a great strength. I would go so far as to say, you don't even need to know even basic HTML to start using it. That does mean, however, that you are attracting a lot of green customers. My first forum that had paid hosting, I chose someone off the PHPBB list of reputable sites. I liked what they stood for, and I trusted them. I think this would be the case for all your customers as well. Hosting is scary, and being burned puts people off. Furthermore, you all have more than enough experience to know who is good, and who isn't.

3/
Your wiki sucks and it looks bad. It is mainly because it's out of date and you don't have a dedicated team. Your wiki is pretty much your user manual, and as such it's important to keep it up to date. I know it's an arduous task, but in the long run it saves time. Especially, if members are encouraged to search for solutions. I think leaving it up to members to update is fine to an extent, but it is rather off-putting - plus people are selfish.

4/
Your plugins aren't advertised well enough. I know they are community created, but there are some that are absolutely solid, and are must haves for any forum owner. These need to be easier to find, perhaps put in packs, certainly reviewed somewhere. Putting things in packs that get a bit more advertising, encourages people to try a bit harder. Furthermore, encouraging mod developers to use a url service that gives them a little back, and that you can get accurate stats from would be good. Services like adf.ly will show family friendly ads, have decent stats, and don't muck about on payments.

You may argue that your mod section is easy to traverse. That people have the opportunity to review, and you're right. However, I want to know what someone I can trust thinks. I want packs that make my admin life easier, and I want to read about new things coming out. I also want prompted to review my addons.

5/
Still on addons, but slightly different. As far as I can tell there are no security tests that addons have to pass before they are listed. There have been mods like "advanced forum signatures" that have security holes that put your forum at risk. Fair enough, addons should be installed at the users risk, and I can accept that. However, I think it's something that's very off-putting to newer users, and it may put them onto other software like PHPBB - as it has stringent guidelines before a plugin can be considered "released".

Your plugin system is awesome, your plugin developers are awesome, but I think a set of guidelines that every plugin you display has to adhere to, would build a huge amount of trust, I also think it will create better plugins in the long run. I do understand that it would create more work, but it also creates opportunities for people who want to improve their skills and help the community.

6/
Guides need to be highlighted more, and the useful ones tweaked to keep them up-to-date. There's some excellent stuff there, but it's tricky to find. Also, some of the guides look great but are not up-to-date/functioning. Perhaps an award system, being highlighted in your blog, or a nice little banner would encourage people to stay on top of it. A lot of people will find value in being a respected member of this community. It also has benefits for their own sites. I'm sure I'm not the only one who clicks through on sig links, on members that are a highly regarded/produce high quality content/ have a nice banner under their name. Forum advertising is a slow way to go about increasing site traffic, but a really good way to network.

7/
Get yourself some affiliates and pimp them out, so to speak. Not everyone can make a donation, or will be bothered to, as it takes effort. However, an affiliate banner on their site can generate a decent amount of revenue. You would have to make sure their sites wouldn't breach your affiliates ToS, but that can be done fairly quickly. Furthermore, speaking to your affiliates about your proposals will give you more leeway, if someone was to breach said ToS. It is pretty much taking how free forums monetize themselves, only you're making it broader. Obviously, keep your donations page up, but you could also offer a small ads widget if people want to support you. It could even be packaged in a snazzy easy to use addon to give people even more benefit. It has the potential to be much more solid than donations. Moreover, as your network grows you have the potential to levy quite a high price to advertisers.

Thanks for reading Smile
Regarding the wiki you are free to update it your self.

And, I think they don't put ads up and partner with people because they don't see the need. I mean Chris isn't very active in the public eye but he still does a lot behind the scenes (including covering a lot of costs).

All add-on do get screened by staff before being made available for the public to download. But, to go through every single one line by line would take way to much time.

They don't really show-off specific plugins to prevent flamming over why one plugin was picked over another especially it's a plugin by an author that has a subscription system or something(we've had enough threads abut free vs paid plugins).
(2011-12-04, 05:32 AM)coco_moco Wrote: [ -> ]I feel kinda bad making suggestions, being a new member, but I do feel it's for the betterment of the site Confused

1/
The titles in MYBB support are non-existent. People are posting "please help" "SOS" "My forum has been taken over by alien slugs". Ok maybe not the last one Toungue The point is, these titles are rubbish for finding anything, and for the search engines finding anything. I think it's more than appropriate, to make people be specific in their support thread titles, and if they aren't - refuse to help them until they change the title. It's not a big thing, and I don't see how anyone could reasonably object. Forumotion *spit* have a similar policy, and as horrible as they are, you can type "forumotion SEARCH_TERM" into your preferred search engine and you will generally get good results. As fantastic as everyone is here at answering questions, it still takes time, and it causes people work.

That's something we already try to enforce.

http://community.mybb.com/thread-74894.html

Quote:Please also remember to use a descriptive title when posting as this allows us to quickly and possibly identify a problem and provide a solution.

At the end of the day it's the original poster who decides if they want support or not. I tend to ignore threads that aren't descriptive. It's their choice how fast they want an answer.

(2011-12-04, 05:32 AM)coco_moco Wrote: [ -> ]2/
There's money to be made from hosting providers. PHPBB do it, and so should you. Not only does it bring in a little bit of income for conversions, it's really helpful having a trusted list. MYBB is very easy to use, which is a great strength. I would go so far as to say, you don't even need to know even basic HTML to start using it. That does mean, however, that you are attracting a lot of green customers. My first forum that had paid hosting, I chose someone off the PHPBB list of reputable sites. I liked what they stood for, and I trusted them. I think this would be the case for all your customers as well. Hosting is scary, and being burned puts people off. Furthermore, you all have more than enough experience to know who is good, and who isn't.

MyBB doesn't have the resources or time to provide hosting. I've seen this come up in the past but the truth is it's not something we can actively maintain.

(2011-12-04, 05:32 AM)coco_moco Wrote: [ -> ]3/
Your wiki sucks and it looks bad. It is mainly because it's out of date and you don't have a dedicated team. Your wiki is pretty much your user manual, and as such it's important to keep it up to date. I know it's an arduous task, but in the long run it saves time. Especially, if members are encouraged to search for solutions. I think leaving it up to members to update is fine to an extent, but it is rather off-putting - plus people are selfish.

The wiki is exactly that. A wiki. It's there for the community to contribute to. There was an official wiki team once but it was dismanted. This was for reasons I do not know about, but if another staff members wants to expand on that then feel free.

(2011-12-04, 05:32 AM)coco_moco Wrote: [ -> ]4/
Your plugins aren't advertised well enough. I know they are community created, but there are some that are absolutely solid, and are must haves for any forum owner. These need to be easier to find, perhaps put in packs, certainly reviewed somewhere. Putting things in packs that get a bit more advertising, encourages people to try a bit harder. Furthermore, encouraging mod developers to use a url service that gives them a little back, and that you can get accurate stats from would be good. Services like adf.ly will show family friendly ads, have decent stats, and don't muck about on payments.

That's up to the plugin authors. MyBB has better things to do than advertise plugins.

(2011-12-04, 05:32 AM)coco_moco Wrote: [ -> ]You may argue that your mod section is easy to traverse. That people have the opportunity to review, and you're right. However, I want to know what someone I can trust thinks. I want packs that make my admin life easier, and I want to read about new things coming out. I also want prompted to review my addons.

A new mods site is in development, that has been stated before. Your ACP already has recommended plugins so I don't see why MyBB should just pack a bunch of plugins together. It just means more time maintaining it and keeping it up to date.

(2011-12-04, 05:32 AM)coco_moco Wrote: [ -> ]5/
Still on addons, but slightly different. As far as I can tell there are no security tests that addons have to pass before they are listed. There have been mods like "advanced forum signatures" that have security holes that put your forum at risk. Fair enough, addons should be installed at the users risk, and I can accept that. However, I think it's something that's very off-putting to newer users, and it may put them onto other software like PHPBB - as it has stringent guidelines before a plugin can be considered "released".

MyBB can't manually check every single plugin for issues. MyBB core contains issues itself which need to be addressed. It's common sense to make sure a plugin is secure (Sanitizing database inputs for example). As MyBB is open source there is no stopping people releasing plugins on their own sites. If someone does that and they contain exploits, there's nothing we can do about that.

(2011-12-04, 05:32 AM)coco_moco Wrote: [ -> ]Your plugin system is awesome, your plugin developers are awesome, but I think a set of guidelines that every plugin you display has to adhere to, would build a huge amount of trust, I also think it will create better plugins in the long run. I do understand that it would create more work, but it also creates opportunities for people who want to improve their skills and help the community.

Each developer has their own standards. We can't force them to follow MyBB's development standards. It's related to the above. As it's open source they can create the plugins how they like. We're not going to check plugins to make sure they're correctly coded.

(2011-12-04, 05:32 AM)coco_moco Wrote: [ -> ]6/
Guides need to be highlighted more, and the useful ones tweaked to keep them up-to-date. There's some excellent stuff there, but it's tricky to find. Also, some of the guides look great but are not up-to-date/functioning. Perhaps an award system, being highlighted in your blog, or a nice little banner would encourage people to stay on top of it. A lot of people will find value in being a respected member of this community. It also has benefits for their own sites. I'm sure I'm not the only one who clicks through on sig links, on members that are a highly regarded/produce high quality content/ have a nice banner under their name. Forum advertising is a slow way to go about increasing site traffic, but a really good way to network.

If members want to advertise here they can, but this forum is supposed to show a default MyBB installation. We won't be adding an award system because that's not something included with MyBB. Ok to be fair we have a few plugins installed here but they help to enhance the support side of things.

(2011-12-04, 05:32 AM)coco_moco Wrote: [ -> ]7/
Get yourself some affiliates and pimp them out, so to speak. Not everyone can make a donation, or will be bothered to, as it takes effort. However, an affiliate banner on their site can generate a decent amount of revenue. You would have to make sure their sites wouldn't breach your affiliates ToS, but that can be done fairly quickly. Furthermore, speaking to your affiliates about your proposals will give you more leeway, if someone was to breach said ToS. It is pretty much taking how free forums monetize themselves, only you're making it broader. Obviously, keep your donations page up, but you could also offer a small ads widget if people want to support you. It could even be packaged in a snazzy easy to use addon to give people even more benefit. It has the potential to be much more solid than donations. Moreover, as your network grows you have the potential to levy quite a high price to advertisers.

I don't quite get that. MyBB isn't about money. It certainly doesn't need affiliates. It's more work for the team.

Just my $0.02 on this.
@Nathan @#2
I think he means a list of suggested hosting services like phpBB's "Suggested Hosting Providers" page.
You know, I really think MyBB should consider the hosting thing. It would be a great place to test run things.
(2011-12-04, 08:27 AM)Alex597 Wrote: [ -> ]@Nathan @#2
I think he means a list of suggested hosting services like phpBB's "Suggested Hosting Providers" page.

That's what happens when you reply to a thread at 5:30 AM. Toungue

Nonetheless, there is already a topic about recommended web hosts for MyBB. I don't see why MyBB needs to have anything more than that at this stage.
(2011-12-04, 05:32 AM)coco_moco Wrote: [ -> ]1/
The titles in MYBB support are non-existent. People are posting "please help" "SOS" "My forum has been taken over by alien slugs". Ok maybe not the last one Toungue The point is, these titles are rubbish for finding anything, and for the search engines finding anything. I think it's more than appropriate, to make people be specific in their support thread titles, and if they aren't - refuse to help them until they change the title. It's not a big thing, and I don't see how anyone could reasonably object. Forumotion *spit* have a similar policy, and as horrible as they are, you can type "forumotion SEARCH_TERM" into your preferred search engine and you will generally get good results. As fantastic as everyone is here at answering questions, it still takes time, and it causes people work.

Far easier said than done. There are people who have been here for years and still make threads with 'help me' or 'problem' despite being told multiple times to use better titles. We can't point blank refuse to help them because the thread title is crap, at the end of the day they're the main people losing out as people won't see their thread; if you're trying to search for something you'd be far better off searching thread content rather than title anyway, as that will contain the relevant information.

(2011-12-04, 05:32 AM)coco_moco Wrote: [ -> ]3/
Your wiki sucks and it looks bad. It is mainly because it's out of date and you don't have a dedicated team. Your wiki is pretty much your user manual, and as such it's important to keep it up to date. I know it's an arduous task, but in the long run it saves time. Especially, if members are encouraged to search for solutions. I think leaving it up to members to update is fine to an extent, but it is rather off-putting - plus people are selfish.

We don't 'leave it' to the members to do it, the team have spent hundreds of collective hours adding information to it. The whole point of it being a Wiki is so anybody can add anything to it they want. As for looks, it's a Wiki, how is it meant to look??

(2011-12-04, 05:32 AM)coco_moco Wrote: [ -> ]4/
Your plugins aren't advertised well enough. I know they are community created, but there are some that are absolutely solid, and are must haves for any forum owner. These need to be easier to find, perhaps put in packs, certainly reviewed somewhere. Putting things in packs that get a bit more advertising, encourages people to try a bit harder. Furthermore, encouraging mod developers to use a url service that gives them a little back, and that you can get accurate stats from would be good. Services like adf.ly will show family friendly ads, have decent stats, and don't muck about on payments.

You may argue that your mod section is easy to traverse. That people have the opportunity to review, and you're right. However, I want to know what someone I can trust thinks. I want packs that make my admin life easier, and I want to read about new things coming out. I also want prompted to review my addons.

Putting plugins in packs is a definite no, all we will get is people complaining of favouritism, complaining that their plugins are not in the pack, and we will get flooded with requests for people to add their 10 line plugin to the pack. Believe me, with the community here, that just would not work. Plus we're obviously not going to put something like adf.ly links between users and stats if we did add a stats area to the new Mods site.
It's nice to see constructive criticism, I'm glad you didn't mind spending the time with it.
I think you've made good points here and there but some of the solutions don't fit with our philosophy here - perhaps it's out philosophy that could be changed but that's another thing.

I'll try to address some of these points, sorry If I've missed any.

To number 1 it can be done, and it can be enforced which will save peoples time in the long run. Especially, if people are encouraged to search for things. How many times are you effectively asked the same thing over and over again?

Why can't MYBB check every plugin that goes for release to make sure it meets minimum quality standards? PHPBB do, and they're open source? If people don't want it to happen, they can host them on their own site. As far as the world is concerned, these plugins being on your site, means that you're endorsing them, and saying they are safe.

A list of hosting providers really wouldn't produce that much more work. It's also a potential revenue stream, and makes things easier for your clients. When I got my first paid hosting, I was a little overwhelmed, it is helpful to have a trusted list.

I'm not talking about how the wiki looks style-wise, I mean it doesn't give a good impression that it isn't particularly up-to-date. I do understand the wiki philosophy, but it is still your user manual. It being out of date gives the impression that it isn't cared about. I know this isn't true, but the impression remains nonetheless.

Highlighting addons and tutorials, is helpful for people looking for things, and for saying thanks to the people that have done them. Which in turn will hopefully lead to more of the same. I can see your point about it ruffling a few feathers, but then you can't make everyone happy all the time. Perhaps an addon collection wouldn't be helpful, but highlighting of some sort can generate a nice bit of friendly competition.

As for Adf.ly I mention it as a way for addon creators to get some money. I play minecraft, and one of the biggest and most popular aspects about it, is the modding community. A good modder with some good mods can earn around £100 per month, through adf.ly. It's not retirement money, but it's not a bad return - especially if you're a hobbyist. Also, if your getting paid a little your more likely to keep things up-to-date and to provide support.

I'm aware that MYBB isn't about money, but it still incurs costs. If it's one person's mission to support it all by themselves, then fair enough I guess. However, I really don't think it's particularly sustainable, sensible or fair. The money making ideas I've suggested are to make it as easy as possible to bring in money. It isn't a criticism of the person that's been supporting it, it's about finding a relatively pain free way to continue that support. If more money is made than you need to keep things going, then it could be given to charity.

I think I've covered everything Smile
(2011-12-04, 02:26 PM)coco_moco Wrote: [ -> ]Why can't MYBB check every plugin that goes for release to make sure it meets minimum quality standards? PHPBB do, and they're open source? If people don't want it to happen, they can host them on their own site. As far as the world is concerned, these plugins being on your site, means that you're endorsing them, and saying they are safe.

I extremely doubt that they review the entire code of all their mods, simply because they don't have the amount of qualified human resources to do so and neither do us.
It's not an easy task and even if I look at the code, I can't make sure it's safe by reading it in 5 minutes. It's a tedious task to do, especially when it comes to reviewing a plethora of plugins.
Pages: 1 2 3 4