Can you give us more information regarding the user, ie: browser (w/ version), OS, etc.?
have them go into their UserCP --> Edit Options --> Other Options and look to see if "Show the MyCode formatting options on the posting pages" is checked. It's a known glitch in 1.2.1 that this gets unchecked if admin edits a user in ACP. See
http://community.mybboard.net/showthread.php?tid=13061
or he has disabled smilies in UCP
No, smilies won't show if you don't have MyCode Formatting editor enabled.
judel Wrote:have them go into their UserCP --> Edit Options --> Other Options and look to see if "Show the MyCode formatting options on the posting pages" is checked. It's a known glitch in 1.2.1 that this gets unchecked if admin edits a user in ACP. See http://community.mybboard.net/showthread.php?tid=13061
thats what it was. Thanks