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Full Version: User disappeared from the tables after upgrade
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A few days ago I upgraded the server that my forum is hosted on. The upgrade went well, but I just got an email from a member who can no longer log in. In the Admin CP, his account has disappeared. I can't find it by his username or email address.

He had over 1,000 posts, so when I look into a thread with one of them, there is simply "Unregistered" listed below his name. His username is no longer clickable.

Is there any way to recover his account? I have a backup from before the upgrade, but I don't want to do a full restore since hundreds of postings have been made since then.
you can try this method
That worked, thanks!

One problem: he still doesn't have access to his PMs or rep point. Any way he can get those back?
^ not sure that PMs and reputation details are retained in the database. you have to check in the database
(database tables --> mybb_privatemessages & mybb_reputation)