I'm a new user of myBB. Started with phpBB. But myBB seems to meet my novice needs better.
I just installed mybb on a freshly set up subdomain of my site. According to the installation process windows, everything was installed correctly. Yet, there are two things I can't do.
1. the index page of the forum is blank. I looked at the help page for this problem and went through the four things that might be wrong. None of them helped. The index page remains blank.
2. the options buttons on the forums will not work. I hover over them and the "javascript:;" code shows on the bottom of the browser but nothing happens. I am able to modify everything in the configuration panels. I can also add forums, but I can't get to the options.
I tried reinstalling from scratch, but same problems remain.
community.edmontonhort.com
TIA.
The response I see is "500 Internal Server Error", which is a generic error. Check your error logs for more information.
Yes, I will get that error once in awhile when I am working on my main site. It is usually a temporary connection problem and goes away when I hit refresh. One day I will need to talk to my ISP about that. But I am not getting that in this case, when I see a blank index page for this forum.
Also, I'm not sure what I would be looking for in the error logs. The one log I have found so far doesn't apply to this subdomain, so I guess I need to look elsewhere for it. I'm not experienced in the "behind the scenes" mechanics of this stuff.
Quote:Yes, I will get that error once in awhile when I am working on my main site. It is usually a temporary connection problem and goes away when I hit refresh. One day I will need to talk to my ISP about that. But I am not getting that in this case, when I see a blank index page for this forum.
A blank page usually indicates a 500 Internal Server Error. The response headers confirms that's the issue.
Date: Sat, 22 Mar 2014 20:35:55 GMT
Server: Apache/2.2.3 (CentOS)
X-Powered-By: PHP/5.2.12, PleskLin
Content-Length: 0
Connection: close
Content-Type: text/html
500 Internal Server Error
If you can't find the logs you should ask your host and they'll be able to point you in the right direction.
Ok. I found an error log. The last entry that seemed to apply to the subdomain reads:
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[Sat Mar 22 14:42:13 2014] [error] [client 108.181.93.121] PHP Fatal error: require_once() [<a href='function.require'>function.require</a>]: Failed opening required 'Upload/global.php' (include_path='.:') in /var/www/vhosts/edmontonhort.com/subdomains/community/httpdocs/index.php on line 18, referer:
http://community.edmontonhort.com/admin/...management
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Does this help the situation at all?
There were three later entries that each read:
[Sat Mar 22 14:42:16 2014] [warn] RSA server certificate CommonName (CN) `quantum.edm.4web.net' does NOT match server name!?
But that seems to be some other error. right?
TIA
Sorry, guess I should have copied this one too, which seems to have occurred at the same time and probably relates:
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[Sat Mar 22 14:42:13 2014] [error] [client 108.181.93.121] PHP Warning: require_once(Upload/global.php) [<a href='function.require-once'>function.require-once</a>]: failed to open stream: No such file or directory in /var/www/vhosts/edmontonhort.com/subdomains/community/httpdocs/index.php on line 18, referer:
http://community.edmontonhort.com/admin/...management
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