Hello,
When I go to forum/usercp.php?action=editsig it shows "Connection timed out" message and the signature editor is blank. On the other hand, there's no problem with changing sig in MCP and ACP. I disabled all plugins to check if any plugin is at fault but it didn't help at all. Is there any way to fix it?
![[Image: attachment.php?aid=31371]](https://camo.mybb.com/eec586a296e88d3be87e9d6ec6d137867dc26879/687474703a2f2f636f6d6d756e6974792e6d7962622e636f6d2f6174746163686d656e742e7068703f6169643d3331333731)
MyBB ver: 1.6.12
(2014-04-13, 11:17 AM)Exash Wrote: [ -> ]Hello,
When I go to forum/usercp.php?action=editsig it shows "Connection timed out" message and the signature editor is blank. On the other hand, there's no problem with changing sig in MCP and ACP. I disabled all plugins to check if any plugin is at fault but it didn't help at all. Is there any way to fix it?
MyBB ver: 1.6.12
is there any html or links in the sig ?
Check your web server error logs. If you're using web hosting and can't find them, contact your host. If you're using cPanel, you can find them in there.
(2014-04-13, 05:31 PM)JimR Wrote: [ -> ]is there any html or links in the sig ?
It doesn't matter whether there are any links or html. I've tried with several accounts (with and without signature) and it's all the same.
(2014-04-13, 07:06 PM)Rymax99 Wrote: [ -> ]Check your web server error logs. If you're using web hosting and can't find them, contact your host. If you're using cPanel, you can find them in there.
There are no errors regarding this matter in the webserver logs.
Do you have signatures allowed for users in the usergroups settings in ACP?
(2014-04-13, 10:09 PM)Exash Wrote: [ -> ] (2014-04-13, 05:31 PM)JimR Wrote: [ -> ]is there any html or links in the sig ?
It doesn't matter whether there are any links or html. I've tried with several accounts (with and without signature) and it's all the same.
(2014-04-13, 07:06 PM)Rymax99 Wrote: [ -> ]Check your web server error logs. If you're using web hosting and can't find them, contact your host. If you're using cPanel, you can find them in there.
There are no errors regarding this matter in the webserver logs.
A server connection timeout means that a server is taking too long to reply to a data request made from another device. Timeouts are not a reply message: they show up when there isn't a reply and a server request is not fulfilled in a predetermined length of time. A server connection timeout error does little to tell you what went wrong or why the error happened: it just identifies that the error occurred. Timeout errors can happen for a number of reasons. The server, the requesting device, the network hardware and even an Internet connection can be at fault.
(2014-04-14, 12:52 PM)JimR Wrote: [ -> ]A server connection timeout means that a server is taking too long to reply to a data request made from another device. Timeouts are not a reply message: they show up when there isn't a reply and a server request is not fulfilled in a predetermined length of time. A server connection timeout error does little to tell you what went wrong or why the error happened: it just identifies that the error occurred. Timeout errors can happen for a number of reasons. The server, the requesting device, the network hardware and even an Internet connection can be at fault.
What would you do, if you were in my shoes then?
(2014-04-15, 09:25 AM)Exash Wrote: [ -> ] (2014-04-14, 12:52 PM)JimR Wrote: [ -> ]A server connection timeout means that a server is taking too long to reply to a data request made from another device. Timeouts are not a reply message: they show up when there isn't a reply and a server request is not fulfilled in a predetermined length of time. A server connection timeout error does little to tell you what went wrong or why the error happened: it just identifies that the error occurred. Timeout errors can happen for a number of reasons. The server, the requesting device, the network hardware and even an Internet connection can be at fault.
What would you do, if you were in my shoes then?
1)
make sure you revert the template to the default (if edited)
check headerinclude template for remote js loads
2)
supply a link/test account to your site so someone else can test the device hardware and internet connection
3)
check with your host that the hardware is working correctly and also the underlying software is configured correctly
I would guess it to be a template error tho
(2014-04-15, 01:56 PM)JimR Wrote: [ -> ]1)
make sure you revert the template to the default (if edited)
check headerinclude template for remote js loads
2)
supply a link/test account to your site so someone else can test the device hardware and internet connection
3)
check with your host that the hardware is working correctly and also the underlying software is configured correctly
I would guess it to be a template error tho
Whatever causes the problem, it's not related to my template. I installed clean MyBB, uploaded my theme and it shows no errors. It seems that there's no need to contact my host, if it's working on clean copy.
I seriously have no idea what to do next
