2014-09-29, 02:27 PM
Okay, this one has me perplexed. She can't login. She's a super moderator. I think she tried multiple times and failed, and then clicked on reset password (perhaps multiple times because each time, no password would work.
I personally changed her password and attempted to sign in from Chrome, Firefox, and IE, to no avail. I tried both username and email (both are selected in admin as login options).
Then, I decided to check other peoples' accounts with the same password as hers and got in the first time with all 3.
So then I thought she's stuck in the penalty box for sign ins. I went into admin and bumped up # of failed logins to 100 and failed attempts before verification to 100. Still couldn't get in. I turned those two completely off to 0, still can't get in.
Is there a way to reset a user login?
Where can I find out how many failed attempts?
Is there a cache problem somewhere?
Not sure else what to ask. I'm out of options/thoughts.
Thanks for the help.
Website login: http://nationaldreamcenter.com/forum18/member.php
UPDATE: approx 30 minutes later, user can log in. Was this because of expiration of login penalty box or because I zeroed out the # of login attempts before verification? Still would like answers to my questions if you don't mind. Thank you.
I personally changed her password and attempted to sign in from Chrome, Firefox, and IE, to no avail. I tried both username and email (both are selected in admin as login options).
Then, I decided to check other peoples' accounts with the same password as hers and got in the first time with all 3.
So then I thought she's stuck in the penalty box for sign ins. I went into admin and bumped up # of failed logins to 100 and failed attempts before verification to 100. Still couldn't get in. I turned those two completely off to 0, still can't get in.
Is there a way to reset a user login?
Where can I find out how many failed attempts?
Is there a cache problem somewhere?
Not sure else what to ask. I'm out of options/thoughts.
Thanks for the help.
Website login: http://nationaldreamcenter.com/forum18/member.php
UPDATE: approx 30 minutes later, user can log in. Was this because of expiration of login penalty box or because I zeroed out the # of login attempts before verification? Still would like answers to my questions if you don't mind. Thank you.