2015-01-08, 03:31 AM
We are having a login issue which appears to be different from most others. Here are the details.
My url: http://www.hobbysquawk.com
Issue: users are unable to login from the homepage. If you click the Login button (next to the gold key) the popup appears but when you enter your username and password it just dumps you back to the homepage. In fact, you can enter any text in the login box and it still just dumps you back to the homepage - it doesn't say wrong username, password, etc.
Workaround: users must go to any thread and click reply. Once they click reply they are prompted to login at which time the login functionality works.
What we have tried:
- all directories and files are set to proper permissions
- cookies are setup correctly in settings.php and ACP
- settings.php is set to 666 (also tried 777)
- removed settings.php from the server so that a fresh copy would be created. One point here, settings.php never regenerated, so we simply copied over the backup file. Not sure this is relevant, but I wanted to mention.
- cleared the cookies from our test browsers (chrome and IE 10)
Any help is greatly appreciated and please let me know if you need any further information.
Mark
My url: http://www.hobbysquawk.com
Issue: users are unable to login from the homepage. If you click the Login button (next to the gold key) the popup appears but when you enter your username and password it just dumps you back to the homepage. In fact, you can enter any text in the login box and it still just dumps you back to the homepage - it doesn't say wrong username, password, etc.
Workaround: users must go to any thread and click reply. Once they click reply they are prompted to login at which time the login functionality works.
What we have tried:
- all directories and files are set to proper permissions
- cookies are setup correctly in settings.php and ACP
- settings.php is set to 666 (also tried 777)
- removed settings.php from the server so that a fresh copy would be created. One point here, settings.php never regenerated, so we simply copied over the backup file. Not sure this is relevant, but I wanted to mention.
- cleared the cookies from our test browsers (chrome and IE 10)
Any help is greatly appreciated and please let me know if you need any further information.
Mark