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Serial Thrilla

2015-10-23, 03:04 PM
Hello MyBB Community,

I have a problem with a MyBB 1.8 forum. Two users forgot their passwords and requested new ones. They clicked the link they got in the e-mail to request a new password. After that the e-mail with the new password arrived. However when they try to login with that new password it does not work. I had to resort to manually changing the passwords for them via AdminCP.

Same issue as: http://community.mybb.com/thread-176849.html

Any ideas?

Thank you in advance.

Leefish

2015-10-23, 03:37 PM
Do you allow users to use the same email address more than once?

Serial Thrilla

2015-10-23, 03:44 PM
No, this has been forbidden and the feature was disabled.

I can PM you the forum URL and you can create a test account to test it.
Bump. Any idea? Really need to have this fixed.

Serial Thrilla

2015-11-11, 06:10 PM
Bump??? The issue is still there.
MyBB Community Forums > 1.8 Support > General Support > Password reset passwords not working