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So basically i got this thing called Contact Us at the button of my theme. I press it put in all the details.

Then i check the Email i put in the Mail settings and the Email dose not come what do i do? I really need to fix it.


This is my forum: http://vexicforums.netai.net/portal.php

(2016-02-01, 09:16 PM)TxTrex Wrote: [ -> ]So basically i got this thing called Contact Us at the button of my theme. I press it put in all the details.

Then i check the Email i put in the Mail settings and the Email dose not come what do i do? I really need to fix it.


This is my forum: http://vexicforums.netai.net/portal.php
Please help me Smile
Did you check your spam folder to see if it's in there?

If it's not there, perhaps you need to check to see if your host has enabled the php mail function that is required by mybb.

This page will help you - http://docs.mybb.com/1.8/faq/mail/
(2016-02-01, 11:38 PM)ThemeFreaknet Wrote: [ -> ]Did you check your spam folder to see if it's in there?

If it's not there, perhaps you need to check to see if your host has enabled the php mail function that is required by mybb.

This page will help you - http://docs.mybb.com/1.8/faq/mail/

Could you guide me through them steps on skype? I am not quite sure how to do it

(2016-02-01, 11:38 PM)ThemeFreaknet Wrote: [ -> ]Did you check your spam folder to see if it's in there?

If it's not there, perhaps you need to check to see if your host has enabled the php mail function that is required by mybb.

This page will help you - http://docs.mybb.com/1.8/faq/mail/

Basicly what i want is to support email to work.

I created a new Email like [email protected] for example and when people contact their problems or something, i want it to come to that email and i want to reply to them from that email, but the problem is that the email dose not come.

I tested before i made a new account, went to "contact us" thing and wrote to the email, then i checked my email the one i put in the mail settings and nothing came Undecided
Do you have any logs in your admincp > system mail logs?
(2016-02-02, 11:43 AM)nth Wrote: [ -> ]Do you have any logs in your admincp > system mail logs?

No i don't think so.

(2016-02-02, 11:43 AM)nth Wrote: [ -> ]Do you have any logs in your admincp > system mail logs?

If i pm you my admin password could you fix it for me? I don't know if i can trust you
(2016-02-02, 11:49 AM)TxTrex Wrote: [ -> ]
(2016-02-02, 11:43 AM)nth Wrote: [ -> ]Do you have any logs in your admincp > system mail logs?

No i don't think so.

(2016-02-02, 11:43 AM)nth Wrote: [ -> ]Do you have any logs in your admincp > system mail logs?

If i pm you my admin password could you fix it for me? I don't know if i can trust you

Your host may not allow php mail. I would suggest checking this first.
Your other account is denied support, so this is as well. Choose one (the other will be merged into it) and create a thread in Private Inquiries after you add the copyright notice back. Any other account will result in permament ban on all accounts.