MyBB Community Forums

I recently got a new theme from my friend and everything is working great except for one small bug. The messages icon appears like this:

No messages:


New message(s):



I have scoured through files and forum threads tirelessly for over an hour and I have not been able to find the source of the problem. I am not sure exactly what PHP file contains the determination of message count, so if somebody just told me that then I can most likely fix my problem. Thank you in advance!


FIXE:

I edit the XML file that the theme came in from mybbvietnam and then i searched for the strange if statements that existed in there. I dont know what they are to be sure, but I just removed them haha. it then fixed the issue. i think they are tags created by the theme author as conditionals but obviously they do not work.

what is your forum url & exactly which theme you are using ?
we are not supposed to provide support for premium themes.

(premium theme purchase proof is required so that I can try to help)

The thread URL is and I don't know what theme i use? my friend sent me the xml file and the images folder after making minor changes to it

i realize where it is now; the xml file. I found this:
https://i.gyazo.com/2d53a7153837efc8d61e...5f962f.png

i have never seen <if> in html once in my life so i have no clue what is going on. ive tried searching on google about it and nothing

^ in that xml file, theme name should be also present.
anyway, I'll give the clue this time.
you have to install & activate template conditionals plugin

i see the theme name, it is Modern v2. after quick google search i see the theme cost $30 and my friend gived it for free. is that not allowed? if he has license can i use it too? if not i will find a differnt theme.

thank you for the link to the plugin, i wish i knew earlier. however, i remove the if statements already since there were only two. thanks

^ license is for single forum's use only

support eligibility policy Wrote:.. Illegal use of electronic assets,
including but not limited to violation of theme licensing
(e.g. removing author name from footer)

ok thanks you i will try to find a free theme for my forums or ask if he let me be the one forum that use his license

thanks for other assistance as well, just wasnt soon enough i guess xp