MyBB Community Forums

I'm trying to connect to MySQL with the information that my host gave me but when ever I do I get this message: 

Error
There seems to be one or more errors with the database configuration information that you supplied:

• Could not connect to the database server at 'mysql11.000webhost.com' with the supplied username and password. Are you sure the hostname and user details are correct?
  

Once the above are corrected, continue with the installation.

I'm using all the info my host gave me. Anyone know how to fix this?

First check the below things :-
1. Have you created the database correctly ?
2. Also have you given permission to user to access the database ?

It is most probably one of these.

(2016-04-07, 12:37 PM)WallBB Wrote: [ -> ]First check the below things :-
1. Have you created the database correctly ?
2. Also have you given permission to user to access the database ?

It is most probably one of these.

The only options I have are username, database name, and password. I am using the same password and copying all the other information. It makes the database for me so I'm assuming its set up right and the user has access.

For reference I used this video to help me: https://www.youtube.com/watch?v=xiOaSs44MzA 

Around 6 minutes is where the database is setup, but when I try to put it into mybb I get that error.

^ it is a known problem with 000webhost. its better to contact their support

(2016-04-07, 01:24 PM).m. Wrote: [ -> ]^ it is a known problem with 000webhost. its better to contact their support

Thank you, I will try that