2017-11-08, 10:21 PM
2017-11-08, 10:51 PM
I’ve had this happen before and I fixed it by going to Users & Groups —> Admin Permissions —> Your name —> Newpoints permissions make sure you have permissions to all areas of it.
If this doesn’t solve it I’m not sure what else but worth a try.
If this doesn’t solve it I’m not sure what else but worth a try.
2017-11-08, 11:16 PM
Thanks, but no luck 
It gave me an error "Sorry, but you cannot perform this action on the specified user as they are a super administrator." when I tried to access the permissions for my user as admin.

It gave me an error "Sorry, but you cannot perform this action on the specified user as they are a super administrator." when I tried to access the permissions for my user as admin.
2017-11-08, 11:19 PM
Hmm odd, I’m unsure as to why the tab would be missing.
I would check your file manager area through an FTP client and compare the files between fresh install and what’s on your files now to make sure a file isn’t missing or somehow accidentally deleted.
You are talking in the admin cp correct?
I would check your file manager area through an FTP client and compare the files between fresh install and what’s on your files now to make sure a file isn’t missing or somehow accidentally deleted.
You are talking in the admin cp correct?
2017-11-08, 11:21 PM
Yes, I am talking about the admin CP.
And I already reuploaded and overwrote the existing files for NewPoints with a fresh download of it.
And I already reuploaded and overwrote the existing files for NewPoints with a fresh download of it.
2017-11-08, 11:25 PM
Very odd, I honestly can't think of a reason for this to happen.
I know you've said the plugin is activated, have you tried deactivating and reactivating?
Unfortunately I'm not much help with this, apologies, surely someone may know what's going on though.
I know you've said the plugin is activated, have you tried deactivating and reactivating?
Unfortunately I'm not much help with this, apologies, surely someone may know what's going on though.
2017-11-08, 11:31 PM
I have already tried activating and deactivating the plugin.
Still without luck.
And no worry, thanks for taking your time to help
Somehow its solved now.
Still without luck.
And no worry, thanks for taking your time to help

Somehow its solved now.