2019-12-03, 06:56 PM
Hi, I'm a long-time MyBB user (thanks!)
I just migrated my company email to Google GSuite, and in following their recommendations, set up SPF, DKIM and DMARC, in order to be up to date with standards and security.
Everything tested perfectly fine, until I sent an email to a client with a link to https://mybb.com
As soon as I did that, my outgoing email was blocked, with no reason given. I tried again, to a few different email addresses - all with the same result. Google was blocking any outgoing email with a link to mybb.com.
I got on a chat with Google GSuite support, who asked me to try sending various links including mybb.com repeatedly, and they told me that links to mybb.com trigger an outgoing spam filter. And now my company email domain is completely locked out for 24 hours and nobody at Google can understand why.
The explanation they gave me is that MyBB.com must have been flagged as "really bad"... which makes no sense to me. I got on screen sharing with the tech (Abraham, in New York), and showed him it was completely legitimate open-source software, widely used (arguably).
So, I'm not sure if the people who are in charge of managing MyBB reputation need to contact Google GSuite, to "clear their name", but I'd recommend it.
I really regret using GSuite now. I thought they would be pretty good at email, given their experience. What a disappointment.
I just migrated my company email to Google GSuite, and in following their recommendations, set up SPF, DKIM and DMARC, in order to be up to date with standards and security.
Everything tested perfectly fine, until I sent an email to a client with a link to https://mybb.com
As soon as I did that, my outgoing email was blocked, with no reason given. I tried again, to a few different email addresses - all with the same result. Google was blocking any outgoing email with a link to mybb.com.
I got on a chat with Google GSuite support, who asked me to try sending various links including mybb.com repeatedly, and they told me that links to mybb.com trigger an outgoing spam filter. And now my company email domain is completely locked out for 24 hours and nobody at Google can understand why.
The explanation they gave me is that MyBB.com must have been flagged as "really bad"... which makes no sense to me. I got on screen sharing with the tech (Abraham, in New York), and showed him it was completely legitimate open-source software, widely used (arguably).
So, I'm not sure if the people who are in charge of managing MyBB reputation need to contact Google GSuite, to "clear their name", but I'd recommend it.
I really regret using GSuite now. I thought they would be pretty good at email, given their experience. What a disappointment.