MyBB Community Forums

Full Version: problem with Mass Mail and solution?
You're currently viewing a stripped down version of our content. View the full version with proper formatting.
I have installed a working version of myBB 1.8.24.
My installation of myBB is at:  https://forums.rmhiherbal.org/

I initially could not get the Admin "Mass Mail" function to work.
Initially, my Configuration for 'Mail Settings' specified 'PHP mail' as the mail handler.
Thinking that that might be the issue, I contacted my [shared] web host,
and they informed me that the SMTP settings should be as follows:

$PEAR_SMTP_HOST = "chi113.greengeeks.net";      //RWW_GG
$PEAR_SMTP_PORT = 587;      //RWW_GG
$PEAR_SMTP_USER = "[emailuser]@rmhiherbal.org";  //RWW_GG
$PEAR_SMTP_PWD = "[password]";    //RWW_GG

Then I tested out 4 different email/mass-mail combinations on my myBB subdomain:


-----------email from one myBB user to another:::

(test-1)
* Mail Settings:  Mail handler:  PHP mail
* email from one myBB user to another using the 'Email' button under a user's posts.
Result: works as expected (tested on two different user accounts)

(test-2a)
* Mail Settings:  Mail handler:  SMTP
    SMTP Encryption Mode:  No encryption
* email from one myBB user to another using the 'Email' button under a user's posts.
Result: works as expected (tested on two different user accounts)

(test-2b)
* Mail Settings:  Mail handler:  SMTP
    SMTP Encryption Mode:  SSL encryption
* email from one myBB user to another using the 'Email' button under a user's posts.
Result: interface said that email was sent successfully, but never arrived.
System Mail Log (errors):
    Unable to connect to the mail server with the given details. Reason: 0:


-----------using admin Mass Mail function:::

(test-3)
* Mail Settings:  Mail handler:  PHP mail
* email myBB Admin via Mass Mail function to a single myBB user (RogerWWicke_test)
Result: queued at 0902
    0925 email arrived

(test-4a)
* Mail Settings:  Mail handler:  SMTP
    SMTP Encryption Mode:  No encryption
* email myBB Admin via Mass Mail function to a single myBB user (RogerWWicke_test)
Result: queued at 0902 ?
    0925 email arrived


Conclusion:
Regular email between members will work with either PHP or SMTP mail (w/NO encryption)
*****However, Mass Mail will work ONLY with SMTP.*****
So I am permanently setting:
    Mail handler =  SMTP
    SMTP Encryption Mode:  No encryption

Since I finally figured out a combination that works, I do not need a reply. I am just posting this in case it might benefit others.