MyBB Community Forums

I'm a first time administrator of my organization's forum. Our web developer implemented this Forum software on their servers for us and I've setup all of the forums, categories and settings (though I've never been a forum administrator I do have lots of forum user experience).

Here's our issue, for some reason none of the email notifications go out. For example, if someone reports a post or if a new member submits a registration request we don't get notified. I can see in the System Mail Log that messages were sent, but none of them get delivered. Then in the Error Message column of that Log it says "The mail server does not understand the MAIL FROM command."

Any help for a Newbie?

Thanks!!

I assume you're using SMTP mail? Have you tried using PHP's mail instead?

Unfortunately, I don't have the settings to do it via PHP. I only have the instructions to set it up via SMTP. I even tried to setup my gmail account to see if it was my email service provider (same web developer). I still couldn't get it to work. Could it be how the MyBB was installed? (I'm having a bit of an issue communicating with my host right now. I'm sure they we could troubleshoot this together, but...)

So, do most email accounts work on a PHP setup? I've never setup an account to use PHP. (Do I sound like a complete moron?)

Did your host explicitly say you can't use PHP mail? (disabled, restricted, not installed...?)

You usually don't need to configure anything to use PHP's mail function. You just need to toggle the setting in Admin CP --> Configuration --> Settings --> Mail Settings. Try setting it to "PHP Mail" and see if you get any mail errors.

No, they didn't actually say I couldn't. It just didn't give setup instructions.

So, if I just set it to PHP Mail, then... (Well, I tried it and I DO actually feel like a moron now. So simple. Just set it to PHP Mail. Then Done!)

It works! Thanks Dennis!