During installation, the database is built on the MySQL backend, but in the next step there is a failure as it reports that it cannot populate the database. As a note, the database is housed on a different server and the error returns seem to indicate that it might be looking for the database on the main host server.
Any help?
Thanks!
Change the host name to "
[email protected]"
You might have left the db host as "localhost".
You will probably need to allow access to outside IPs and domains for your mysql server/host. You need to grant access from certain IPs for the mysql user you are trying to use.
No, didn't leave it as "localhost", if I had the database tables would not have been added to the database. I supplied the IP for the server for that information, which is why I am surprised that the installation routine cannot find it.
thanks anyway
You could try to insert the data manually. See attached files for data.
User/Password: admin/test
Thanks for the help, hopefully that information will take care of the issue.