Hm. Can you go into a file manager on their site and edit the file?
Well do that and tell me the table prefix, please.
$config['database']['type'] = 'mysqli';
$config['database']['database'] = 'a5880278_admin';
$config['database']['table_prefix'] = 'mybb_';
Try replacing:
$config['database']['table_prefix'] = 'mybb_';
with:
$config['database']['table_prefix'] = '';
and see if that works.
Ah. Nevermind. Can you upload the file as an attachment please?
um i did tht but when i try to go into my site it give an error
so replace it back to what it was before
sure but what to upload?
Just upload the shoutbox plugin file, please.