I think it would be nice to have a "Solved Support" forum inside the main support forum. Then, once a support issue has been fixed, it can be moved into the new forum. There are currently 199 pages of support issues. Without reading them, you have no idea which ones have been resolved.
It would also help in searching. For example, if I had a particular support query, I could search the "Solved Support" forum first to see if a similar issue has been previously fixed.
The same idea that is currently available in the "Bugs" section...but for support questions.
Make sense?
This would actually be a good idea.
I think it was suggested before that we used prefixes/suffixes (like those in the Bug Reports), but that wasn't popular. I don't think splitting things up is a good idea either...
People don't really search that well now. Do we really have to sift through 100 pages, finding and moving threads into a new section, just for people to still post new threads on things that have been solved before?
It would be a pain to organize too.
You guys wouldn't have to do it, just find some that would be willing to organize it for you guys. I'd be willing for the sake of organization
Well, we don't necessarily have to do it to the current threads. Just starting now or something, you can move solved threads into a different forum.
And plus, its easier to do a search on a 'solved' forum than the 'unsolved' one because the 'solved' one will have more accurate results most likely.
Not to mention those that would say it's fixed then come back and say it's not working again.
This would be a beotch to organize. Not to mention, most of the staff are busy with their personal lives - work, school, etc..
(2009-02-15, 10:48 PM)MCII-Totality Wrote: [ -> ]You guys wouldn't have to do it, just find some that would be willing to organize it for you guys. I'd be willing for the sake of organization
(2009-02-16, 04:09 AM)TomL Wrote: [ -> ]This would be a beotch to organize. Not to mention, most of the staff are busy with their personal lives - work, school, etc..
(2009-02-16, 04:32 AM)MCII-Totality Wrote: [ -> ] (2009-02-15, 10:48 PM)MCII-Totality Wrote: [ -> ]You guys wouldn't have to do it, just find some that would be willing to organize it for you guys. I'd be willing for the sake of organization
(2009-02-16, 04:09 AM)TomL Wrote: [ -> ]This would be a beotch to organize. Not to mention, most of the staff are busy with their personal lives - work, school, etc..
Still. There's no point in giving one user permissions to do it, just to organize things. They're fine the way they are.