Hey all,
My name is Patrick O'Keefe and I wrote "Managing Online Forums." It's nice to meet you.
Thanks so much for mentioning the book, Shawn. I really appreciate it.
I feel like I should clarify that it's not a software book, but a management book - it's about the people aspects of online community. I mention phpBB and vBulletin in passing in an early section. The book was written for administrators of any forum software and it remains independent throughout virtually the entire book. It was written for people running phpBB, vBulletin, MyBB, Vanilla, bbPress, Invision or anything else. I wanted to steer clear of that discussion. If you've ever seen me comment on "best forum software" threads, you'll know that I always say that there is no best and that there are plenty of capable solutions out there. MyBB included.
I totally respect your opinion, Zash, and am really pleased that you felt it was well written. I would love to hear more of your thoughts if you did end up reading the book at some point.
Personally, I didn't write the book for newbies or for veterans, but for everyone wishes to make use of it. I put everything in the book that I have dealt with in my 9 years of community management. From the smallest issues to the biggest I didn't hold anything back. I feel like, for people who are new to the craft, the book represents an 8 or 9 year leg up, experience wise, allowing them to more confidently tackle the challenges that await.
And for veterans who have a tremendous amount of experience, I feel that it's a viable addition to that awesome knowledge or, at least, something to think about. I know, me personally, I never stop learning. I learn from every situation and everything community administrator I come in contact with. So, it was truly my hope to offer something of value to administrators in general, regardless of their experience, and I have been deeply humbled by the praise I have received from social media veterans and experienced community administrators.
If anyone has any questions about the book, I'd be glad to answer them. Thanks again for bringing it up.
Sincerely,
Patrick