MyBB Community Forums

Several members have told me that they aren't able to change their avatars.

When they go into usercp to change it, it just reverts back to their old one.

Also, they are seeing members old avatars and not the new ones.

Any idea on what this could be and how it could be fixed?

Thanks so much!

Have they cleared their cache?? Ctrl + F5. It'd be unusual for that to be affected everyone but it could happen.

I've asked and they said they have...

Any other ideas?

I had this problem too, tell your users to upload their new avatar somewhere and paste the Image URL into the "Avatar by URL" box.
If that doesn't work, change them manually using the Admin CP. It sometimes works.