Freedom of speech eh? You can stop censoring / closing threads because it pisses people off. When your loosing an argument you ALWAYS
close the thread.
I'm trying to
report a bug to you - not ASKING for support. I'm NOT asking you for help with anything, you just need to fix your bugs in the next update. You say that "Bug fixing is apart of the support triage process" - not what I've been told. Reporting a bug - and asking for it to be acknowledged isn't. (And the management have said you can report bugs but not get support).
The bug shows that MyBB seems incapable of removing 1 from a post count when a post gets deleted and screws the thread post count up, it's a bug, so sort your bug.
Except you remove the mybb info in your footer.
This means that you have voided mybb's support/bug/showcase services, maybe if you re-added the copyright you could get some help. But if your not going to support mybb, why should they support you?
As for threads that get locked, its to stop flaming get over it.
(2009-11-26, 12:25 PM)ryangrant Wrote: [ -> ]The bug shows that MyBB seems incapable of removing 1 from a post count when a post gets deleted and screws the thread post count up, it's a bug, so sort your bug.
You're free to post bugs on the development site for developers and SQA to try and replicate. If we do find a bug, we will fix it.
If MyBB was incapable of deducting 1 from a post count whenever a post gets deleted, then I think we would have heard of the bug a little earlier - not over 12 months later. It sounds like a problem with your version of MyBB itself, therefore, would fall under General Support. As you don't have the copyright on your forum - or keep adding/removing it just for support - then we will not help you. As you've been reminded before, if you support us, we'll support you.
Learn to type your password maybe? No one else has had a problem, therefore the problem is local to you. This means that they are trying to resolve your problem, therefore constituting support.
Threads get closed when they are either obsolete, in violation of rules or get beyond civil discussion, whats the problem with that? Either way, its a free world and this forum is privately held, they can run it however they want.
Freedom of speech?? WTF is wrong with you kid? This isn't the United States of America this is
www.mybboard.net! This is a privately owned site and therefore you as a visitor HAVE NO RIGHTS. I hate it when people assume that they have the same rights on the other side of their monitor that they do in the chair they are sitting in.
I would recomend reading the T/C of MyBB, and the Rules of this site.
Enhance your chill.
Why do people always play on human rights as ways to get what they want, sickens me that there are millions of people who genuinely have their human rights breached and yet people like you abuse it.
As labrocca pointed out, you want MyBB to delete your account, then you come back looking for help, though you've voided the agreement anyways.
Also, there was no lost arguement as per say. You just got TOLD.
As for the bug, looks to me like something on your end, not MyBB's.
If you say you're leaving, get lost.
I spent hours trying to reproduce your problem and never got close, and as far as I know, nobody else on SQA has been able to reproduce either, and I can count on one hand the number of people who have had this issue. It's one thing to report a bug and want it fixed but if nobody can reproduce it, we can't find the code that's bugged, and if we can't find the code that's bugged, we can't fix anything. Posts are deleted here regularly and this issue has never happened once.
Plus it's nothing to do with us if you can't login to the bug tracker, we don't write Redmine, it's not integrated with MyBB at all, registrations and logins there are totally separate, we just use it.
(2009-11-26, 12:25 PM)ryangrant Wrote: [ -> ]I'm trying to report a bug to you - not ASKING for support. I'm NOT asking you for help with anything, you just need to fix your bugs in the next update.
It is at my and my developers discretion to validate bug reports. You do not have that freedom. It was decided that your bug report was bogus and thus it becomes a support issue. Which, as you know very well, you won't be getting support for.
(2009-11-26, 12:25 PM)ryangrant Wrote: [ -> ]You say that "Bug fixing is apart of the support triage process" - not what I've been told.
You're ignoring the difference between the "support process" and the "support triage process". The bug and support processes are separate, but here at MyBB, the bug report process is included in the support triage process.
Ignoring the legality portion of this response, you're also missing the common sense factor to this. It's pretty clear: "Support us, and we will support you." Obviously if you're not going to support us, and considering you don't pay us for any of this, we will not want to provide any services to you. Yet we still allow you to post here and use our services.
(2009-11-26, 12:25 PM)ryangrant Wrote: [ -> ]Reporting a bug - and asking for it to be acknowledged isn't. (And the management have said you can report bugs but not get support).
You did get your bug report reported. Even though you weren't able to type your username or password correctly on RedMine, you were able to post it here which is deviating from standard protocol, and we allowed it. In addition, your bug report was also acknowledged. I read it and acknowledged it through my regular bug triage deduction process and came upon a decision that it was bogus.
If you can find other people who can reproduce this problem on a vanilla MyBB 1.4.9 installation and provide exact reproduction steps, have them report it.
Anyway, I do not believe there is a point in furthering this discussion.