2010-01-13, 12:58 PM
OK, if you have set up hosting with HOSTGATOR and are having the following issues:
Every link in your forum gives you a 403 server Error.
I could log into both the forum ad the ACP, but any link from there, same issue, 403 error - when you and I as well know said files exist and were configured correctly.
PLEASE DO NOT DELETE YOUR FORUM AS I DID IN AN ALL NIGHT FUTILE EFFORT TO GET THINGS WORKING!
Sadly, the issue is with HOSTGATOR and their permissions. Merely go to your C-Panel and copy one of the error logs out and start a chat session and ask them to whitelist it for you; case closed. Bunch of BS if you ask me... The wiki on mod_security issue while may be rather relevant for some installs, but in the case of HOSTGATOR hosting, it is an issue ONLY Tech-Support can resolve as they do not grant you the permission to make that edit; has to be at the IT level... (Though I might note, I have always renamed the [htacces.txt] to [.htaccess])
***ALSO VERY IMPORTANT AS WELL***
Matt is 100% correct, while my statements regarding this issue being one directly caused by permissions that can ONLY BE CHANGED BY THE TECH's at the host with "IT-LEVEL" permissions for your domain, the above mentioned change to ALL of your htaccess.txt files to .htaccess MUST BE MADE! Otherwise, you will still end up scratching your head!
Guys, maybe you might want to sticky this or something; perhaps clean it up, make it more accurate, but I am certain there have to be plenty that have been or are going to experience this issue with this host...
And Matt, thank you so much for your help; I am so sorry to have wasted your and everyone else's time here! I simply did not understand what was going on. I have had nearly 30 installs on different hosts of this wonderful MyBB distro in different versions, and this was a first for this issue, so please accept my apologies...
Kind regards,
FILM_ROX
Every link in your forum gives you a 403 server Error.
I could log into both the forum ad the ACP, but any link from there, same issue, 403 error - when you and I as well know said files exist and were configured correctly.
PLEASE DO NOT DELETE YOUR FORUM AS I DID IN AN ALL NIGHT FUTILE EFFORT TO GET THINGS WORKING!
Sadly, the issue is with HOSTGATOR and their permissions. Merely go to your C-Panel and copy one of the error logs out and start a chat session and ask them to whitelist it for you; case closed. Bunch of BS if you ask me... The wiki on mod_security issue while may be rather relevant for some installs, but in the case of HOSTGATOR hosting, it is an issue ONLY Tech-Support can resolve as they do not grant you the permission to make that edit; has to be at the IT level... (Though I might note, I have always renamed the [htacces.txt] to [.htaccess])
***ALSO VERY IMPORTANT AS WELL***
Matt is 100% correct, while my statements regarding this issue being one directly caused by permissions that can ONLY BE CHANGED BY THE TECH's at the host with "IT-LEVEL" permissions for your domain, the above mentioned change to ALL of your htaccess.txt files to .htaccess MUST BE MADE! Otherwise, you will still end up scratching your head!
Guys, maybe you might want to sticky this or something; perhaps clean it up, make it more accurate, but I am certain there have to be plenty that have been or are going to experience this issue with this host...
And Matt, thank you so much for your help; I am so sorry to have wasted your and everyone else's time here! I simply did not understand what was going on. I have had nearly 30 installs on different hosts of this wonderful MyBB distro in different versions, and this was a first for this issue, so please accept my apologies...
Kind regards,
FILM_ROX
