2010-07-18, 06:37 PM
I have a few reports of not being able to upload large attachments (over 1mb) the result is a blank screen with no error message. Any ideas on what to look for or how to fix?
2010-07-18, 06:37 PM
2010-07-18, 06:45 PM
In Tools & Maintenance --> PHP Info check what max_file_upload and max_postsize is set to.
2010-07-18, 07:06 PM
(2010-07-18, 06:45 PM)Polarbear541 Wrote: [ -> ]In Tools & Maintenance --> PHP Info check what max_file_upload and max_postsize is set to.Max_file_size is 50M and post_max_size is 8M
2010-07-18, 07:13 PM
Have you tested this yourself? If it works fine on your end it may be their connection or something.
2010-07-18, 07:16 PM
I did test by uploading a jpg image at 1.4mb and I got the white page also.
2010-07-18, 07:18 PM
Try reuploading attachment.php
If that doesn't solve the problem then could we have a link and a test account?
If that doesn't solve the problem then could we have a link and a test account?
2010-07-18, 07:25 PM
2010-07-18, 07:27 PM
Just a quick check have you chmod'ed your uploads folder correctly?
It should be 777.
It should be 777.
2010-07-18, 07:31 PM
(2010-07-18, 07:27 PM)Polarbear541 Wrote: [ -> ]Just a quick check have you chmod'ed your uploads folder correctly?
It should be 777.
Yes...uploads is chmod to 777
I tested some smaller sizes and 550kb worked but 760kb got the white screen?
(2010-07-18, 07:31 PM)RocketFoot Wrote: [ -> ]I think it is fixed now...my host upped the limits to 50M and 50m! It seems to work now. I have the limits in jpeg and gif on my side set to 10M(2010-07-18, 07:27 PM)Polarbear541 Wrote: [ -> ]Just a quick check have you chmod'ed your uploads folder correctly?
It should be 777.
Yes...uploads is chmod to 777
I tested some smaller sizes and 550kb worked but 760kb got the white screen?