2010-08-14, 05:03 PM
when trying to upgrade i got a 500 error, i installed my backup to get my old forum back and now i still get a 500 error, i can provide FTP access if someone will just help me 
2010-08-14, 05:04 PM
Nothing we can do about 500 error's, contact your host.
2010-08-14, 05:21 PM
OH WHAT GOOD SUPPORT!!!! <<Sarcastic
can someone from the SUPPORT TEAM please help me, i am desperate.
can someone from the SUPPORT TEAM please help me, i am desperate.
2010-08-14, 05:28 PM
For the time being you should you have a backup and use that until you can sort it out with your host.
2010-08-14, 05:29 PM
(2010-08-14, 05:04 PM)Gaara Wrote: [ -> ]Nothing we can do about 500 error's, contact your host.
(2010-08-14, 05:21 PM)Jsnyder Wrote: [ -> ]OH WHAT GOOD SUPPORT!!!! <<Sarcastic
can someone from the SUPPORT TEAM please help me, i am desperate.
hi, 500 error's are not caused by mybb.. its due to the host you are running in. So, as he said, mybb support team an do nothing about it !
2010-08-14, 05:29 PM
Garra is correct. This is not an issue with MyBB, this is an issue with your host and/or your site configuration (site config, not mybb config)
If you place a simple index.html that says "It Works" into your root directory of your website can you visit it like this?
http://www.your_url.com/index.html
That should drop a 500 error also, just to show you that it isn't MyBB.
index.html
If you place a simple index.html that says "It Works" into your root directory of your website can you visit it like this?
http://www.your_url.com/index.html
That should drop a 500 error also, just to show you that it isn't MyBB.
index.html
<html>
<head>
</head>
<body>
It Works!
</body>
</html>