MyBB Community Forums

The Support Eligibility Policy doesn't extend to Plugin support because the MyBB staff don't give official support for modifying MyBB, as far as I am aware.

Having said that though, this isn't a question about how to modify MyBB, so I think you are trying to evade the Eligibility Guidelines.

/thread

Hi,

The MyBB group offers support under the conditions of our Support Eligibility policy. It is apparent that one or more of your forums do not meet the conditions of our policy and therefore you are ineligible for support. This could be because of adult, piracy or hacking related content or because your forum does not display the minimum “Powered by MyBB” notice.

If you have any questions regarding this policy please post in the Private Inquiries forum.

Regards,
The MyBB group.