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General Support

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Ways to get your questions answered quicker
To expedite the process of answering the multitude of questions for MyBB 1.8, please include the following information when posting your problems:
  • Detailed description of your problem, including steps to reproduce if necessary
  • URL to your forum/URL to specific problematic page
  • New installation or upgrade (from which version of MyBB)?
  • Test user account (if it requires additional permissions)
  • Screenshot or error text, verbatim
Also, please read the sticky threads and search before posting your question.

Finally, to those offering support, please do not ask for your reply to be marked as the best answer, if users wish to mark a best answer they will do so of their own accord.

Thanks for your cooperation,
MyBB Support Team

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General Support
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