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Tapatalk canot connect? Help - Printable Version

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Tapatalk canot connect? Help - Goggalor - 2013-06-20

One of my clients posted this in the tapatalk forums but he's not getting any answers nor can i find a similar situation digging around for him over there. Hopefully someone can help out here.

http://support.tapatalk.com/threads/new-install-cannot-connect-to-forum.18931/

My members want Tapatalk and today I installed it and gave it to them.

Installation instructions are easy.
Registered here and tried to connect the site to the network.

I get an error:

Tapatalk Plugin is either not installed or installed incorrectly. Retry Help
Error message:More

Clicking "More" gets me this:

Not Installed: Cannot detect http://2fjs.com/mobiquo/mobiquo.php Check this file existence and try again.

I checked for the mobiquo.php file in the /mobiquo directory and it is indeed there.

Permissions are 755 for directory and 644 for mobiquo.php

Checked the settings and I left everything default.

Cannot check if this works on my phone until the system can connect to the site.

Anyone else have this issue and how to resolve it?

Mybb v 1.6.10
Tapatalk v 3.4.3


RE: Tapatalk canot connect? Help - Dylan M. - 2013-06-21

I've looked into this for Goggalor and it was due to a blocked IP range in the htacces

deny from 50.16.0.0/14

Which is for the Amazon EC2 clusters.


RE: Tapatalk canot connect? Help - tombaks - 2013-12-08

Problem solved! Please delete post.