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Problems Accessing ACP - Printable Version

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Problems Accessing ACP - jackieandtodd - 2020-02-13

I have version 1.8. I cannot access ACP at all. When I try, it goes to a blank page. I don't remember changing anything or doing something else. I can access my forum just fine, but when I click on my userpic and choose ACP nothing happens. MY domain name is hiddlestonland.com


RE: Problems Accessing ACP - Darth Apple - 2020-02-13

This usually happens when you have an error in one of the PHP files. Some web hosts configure PHP not to display errors (my server does this), and simply displays a white page instead.

There is a way to get the page to display errors anyway, which is very helpful if you're trying to get to the root of the problem. However, did you recently add a plugin or try to update MyBB, or otherwise upload something new? This is the usual cause for this sort of issue.

If not, try copy/pasting this into the top of your index.php in the admin directory, and paste what you get. Make sure you post this after the <?php line or it won't work:

ini_set('display_errors', 1);
ini_set('display_startup_errors', 1);
error_reporting(E_ALL); 

This enables PHP to display the errors that occur instead of displaying a white page.


RE: Problems Accessing ACP - .m. - 2020-02-13

haven't you got it fixed earlier ? what caused it at that time ?
https://community.mybb.com/thread-226233.html


RE: Problems Accessing ACP - jackieandtodd - 2020-02-13

(2020-02-13, 03:52 AM)Darth Apple Wrote: This usually happens when you have an error in one of the PHP files. Some web hosts configure PHP not to display errors (my server does this), and simply displays a white page instead.

There is a way to get the page to display errors anyway, which is very helpful if you're trying to get to the root of the problem. However, did you recently add a plugin or try to update MyBB, or otherwise upload something new? This is the usual cause for this sort of issue.

If not, try copy/pasting this into the top of your index.php in the admin directory, and paste what you get. Make sure you post this after the <?php line or it won't work:

ini_set('display_errors', 1);
ini_set('display_startup_errors', 1);
error_reporting(E_ALL); 

This enables PHP to display the errors that occur instead of displaying a white page.

(2020-02-13, 04:28 AM).m. Wrote: haven't you got it fixed earlier ? what caused it at that time ?
https://community.mybb.com/thread-226233.html

Thank you Darth Apple and M. I couldn't figure out how to fix it. I never had a forum until now so I'm a little wet behind the ears.

(2020-02-13, 05:20 AM)jackieandtodd Wrote:
(2020-02-13, 03:52 AM)Darth Apple Wrote: This usually happens when you have an error in one of the PHP files. Some web hosts configure PHP not to display errors (my server does this), and simply displays a white page instead.

There is a way to get the page to display errors anyway, which is very helpful if you're trying to get to the root of the problem. However, did you recently add a plugin or try to update MyBB, or otherwise upload something new? This is the usual cause for this sort of issue.

If not, try copy/pasting this into the top of your index.php in the admin directory, and paste what you get. Make sure you post this after the <?php line or it won't work:

ini_set('display_errors', 1);
ini_set('display_startup_errors', 1);
error_reporting(E_ALL); 

This enables PHP to display the errors that occur instead of displaying a white page.

(2020-02-13, 04:28 AM).m. Wrote: haven't you got it fixed earlier ? what caused it at that time ?
https://community.mybb.com/thread-226233.html

Thank you Darth Apple and M. I couldn't figure out how to fix it. I never had a forum until now so I'm a little wet behind the ears.

@Darth I forgot to answer your question about plugins. I may have, not sure.



RE: Problems Accessing ACP - .m. - 2020-02-13

^ to check the issue, you may PM me your login credentials belonging to your webhost control panel (hostinger)
you can change your password later


RE: Problems Accessing ACP - jackieandtodd - 2020-02-13

(2020-02-13, 05:20 AM)jackieandtodd Wrote:
(2020-02-13, 03:52 AM)Darth Apple Wrote: This usually happens when you have an error in one of the PHP files. Some web hosts configure PHP not to display errors (my server does this), and simply displays a white page instead.

There is a way to get the page to display errors anyway, which is very helpful if you're trying to get to the root of the problem. However, did you recently add a plugin or try to update MyBB, or otherwise upload something new? This is the usual cause for this sort of issue.

If not, try copy/pasting this into the top of your index.php in the admin directory, and paste what you get. Make sure you post this after the <?php line or it won't work:

ini_set('display_errors', 1);
ini_set('display_startup_errors', 1);
error_reporting(E_ALL); 

This enables PHP to display the errors that occur instead of displaying a white page.

(2020-02-13, 04:28 AM).m. Wrote: haven't you got it fixed earlier ? what caused it at that time ?
https://community.mybb.com/thread-226233.html

Thank you Darth Apple and M. I couldn't figure out how to fix it. I never had a forum until now so I'm a little wet behind the ears.

(2020-02-13, 05:20 AM)jackieandtodd Wrote:
(2020-02-13, 03:52 AM)Darth Apple Wrote: This usually happens when you have an error in one of the PHP files. Some web hosts configure PHP not to display errors (my server does this), and simply displays a white page instead.

There is a way to get the page to display errors anyway, which is very helpful if you're trying to get to the root of the problem. However, did you recently add a plugin or try to update MyBB, or otherwise upload something new? This is the usual cause for this sort of issue.

If not, try copy/pasting this into the top of your index.php in the admin directory, and paste what you get. Make sure you post this after the <?php line or it won't work:

ini_set('display_errors', 1);
ini_set('display_startup_errors', 1);
error_reporting(E_ALL); 

This enables PHP to display the errors that occur instead of displaying a white page.
 Hey Darth, I did what you recommended and i still get a blank page.
(2020-02-13, 04:28 AM).m. Wrote: haven't you got it fixed earlier ? what caused it at that time ?
https://community.mybb.com/thread-226233.html

Thank you Darth Apple and M. I couldn't figure out how to fix it. I never had a forum until now so I'm a little wet behind the ears.

@Darth I forgot to answer your question about plugins. I may have, not sure.



RE: Problems Accessing ACP - .m. - 2020-02-14

^ to check the issue, you may PM me correct login credentials of your web host account (email id & password)
of course, later you can change your login password.