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Plugin for Help Desk like? - Printable Version

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Plugin for Help Desk like? - clara_renata - 2020-06-10

Hi, Does anyone know a plugin that makes MyBB become a help desk?

Some important features are

  • a SOLVED / UNSOLVED mark in the title
  • Button to mark a reply as Answer.
  • Email notification to poster.
  • If possible able to post without registering.

Thanks  Big Grin


RE: Plugin for Help Desk like? - Crazycat - 2020-06-10

You can use ABP Solve it!
It doesn't send mail, but this can be added.

About the posting without being registered, this is a setting in your forum permission, no need of a plugin.


RE: Plugin for Help Desk like? - User 6029 - 2020-06-10

Lightbulb  A few options:

MySupport: ( * most of the features you want just like the support forums here on the community use MySupport)

https://github.com/vintagedaddyo/MySupport/blob/master/working_variant/MySupport.zip

Help Center: (* not necessarily the features you require but it is a help desk if say your desire is for a help desk/ticket system and help docs type route)

https://github.com/vintagedaddyo/MyBB_Plugin-Help_Center

TicketSystem: (* not really any of the features you want and has way less features than say help center as far as a ticket system per say but it is a basic ticket system option hence mentioned as another alternative option)

https://community.mybb.com/mods.php?action=view&pid=213

Best of luck! Big Grin


RE: Plugin for Help Desk like? - Omar G. - 2020-06-10

You could use xThreads for it if you are willing to take the challenge.