MyBB Community Forums
Migrated to new host, now new users don't show up in Admin backend panel... - Printable Version

+- MyBB Community Forums (https://community.mybb.com)
+-- Forum: 1.8 Support (https://community.mybb.com/forum-175.html)
+--- Forum: General Support (https://community.mybb.com/forum-176.html)
+--- Thread: Migrated to new host, now new users don't show up in Admin backend panel... (/thread-233520.html)



Migrated to new host, now new users don't show up in Admin backend panel... - drossto - 2021-09-11

Hello.

I just switched from one host to a new host.
I updated the config.php file to reflect new database information. The site is working and connected to the database, however when a new member registers, they're able to use the site fine, but they do not show up in the users list (on panel or on site).

Forum link here: https://dross.to

What have I done wrong here? I've also tried reloading cache etc. - nothing has helped.

The mybb_users table is there and intact.

Please help!

Also, I have a livestream plugin that shows all new activity - none of those users are showing up as newly registered on there - only the old users from the previous host..

One more thing - the new users ARE being added to the MySQL database, they're just not showing in the admin backend or on the site!

Logged in on a different machine - the users show up there in the backend BUT:
Now whenever someone posts a comment or a new thread, THEY can see it, but NO ONE ELSE can.

Have cleared cache. Tried different machines. Nothing..
Please help!


Migrated to new host, now new users don't show up in Admin backend panel... - Matt - 2021-09-11

Hello there,

The forum you have posted does not have the minimum "Powered by MyBB" notice we require for technical support here. In order for us to give you further support, please add the following code to the footer template of your forum:

Admin CP --> Templates & Style --> *expand your template set* --> Footer Templates --> footer
Powered by <a href="http://www.mybb.com">MyBB</a>

I will close this thread until you have reinstated the Powered By line. Please post in the Private Inquiries forum to ask to have this thread reopened, where you can also raise any questions you have about this policy.

With regards,
MyBB Support Team