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Member Reports Page Crashes - Printable Version

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Member Reports Page Crashes - Cjanz - 2011-07-21

I've got a member who has reported that the index of the forum loads out of order and incomplete, and also that at times the site will close his browser entirely.

I have ask other members, none of which have experienced the same thing. Is there anything I can do to diagnose and solve this, or is it on his end?


RE: Member Reports Page Crashes - Joshua Mayer - 2011-07-21

Could you get the user to try a different browser, or even a different computer?


RE: Member Reports Page Crashes - Cjanz - 2011-07-21

He is already using two computers, as I believe he accesses the site at home and at work. I'm waiting for his response on the browser, and some screenshots.


RE: Member Reports Page Crashes - faviouz - 2011-07-21

Sounds like his internet connection just sucks and fails to load the page completely.

Is there anything relevant in Apache's error logs?


RE: Member Reports Page Crashes - Cjanz - 2011-07-21

Nope, nothing that I'm catching. Still waiting on him.