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Solved: 2 Years, 11 Months ago Password recovery option is not working
#1
Solved: 2 Years, 11 Months ago Exclamation 
When i change the email in user control panel, it successfully sends email changed email

However when i try password recovery, no email comes, no message is displayed

How can i debug the issue?

my forum is : http://forum.pokemonpets.com

please help me ty

By the way the mybb version is 1.8.19
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#2
Solved: 2 Years, 11 Months ago
(2018-12-17, 07:25 AM)MonsterMMORPG Wrote: By the way the mybb version is 1.8.19

Hi,

your version it's not 1.8.19:

<script type="text/javascript" src="http://forum.pokemonpets.com/jscripts/jquery.js?ver=1806"></script>
<script type="text/javascript" src="http://forum.pokemonpets.com/jscripts/jquery.plugins.min.js?ver=1806"></script>
<script type="text/javascript" src="http://forum.pokemonpets.com/jscripts/general.js?ver=1810"></script>

Try to fix this first

https://community.mybb.com/thread-206896.html

P.S.: and don't forget to check your templates, and look for changes that happended in the last versions of MyBB, sure you'll find the root ot the problem you have.
[url=https://community.mybb.com/thread-206896.html][/url]
I don't answer questions about localhost forums or forums without URL, I'm not a seer.  Cool
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#3
Solved: 2 Years, 11 Months ago
(2018-12-17, 10:02 AM)NoRules Wrote:
(2018-12-17, 07:25 AM)MonsterMMORPG Wrote: By the way the mybb version is 1.8.19

Hi,

your version it's not 1.8.19:

<script type="text/javascript" src="http://forum.pokemonpets.com/jscripts/jquery.js?ver=1806"></script>
<script type="text/javascript" src="http://forum.pokemonpets.com/jscripts/jquery.plugins.min.js?ver=1806"></script>
<script type="text/javascript" src="http://forum.pokemonpets.com/jscripts/general.js?ver=1810"></script>

Try to fix this first

https://community.mybb.com/thread-206896.html

You're wrong, he's using MyBB 1.8.19 and that can't be a problem with javascript.
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#4
Solved: 2 Years, 11 Months ago
(2018-12-17, 10:02 AM)NoRules Wrote:
(2018-12-17, 07:25 AM)MonsterMMORPG Wrote: By the way the mybb version is 1.8.19

Hi,

your version it's not 1.8.19:

<script type="text/javascript" src="http://forum.pokemonpets.com/jscripts/jquery.js?ver=1806"></script>
<script type="text/javascript" src="http://forum.pokemonpets.com/jscripts/jquery.plugins.min.js?ver=1806"></script>
<script type="text/javascript" src="http://forum.pokemonpets.com/jscripts/general.js?ver=1810"></script>

Try to fix this first

https://community.mybb.com/thread-206896.html


i did proper install

also my previous version was 1.8.12

so what do i need to do now i didnt get from the thread you have linked

i need to change ver number? from where?

also my scripts are exactly same as mybb.com not a letter is different

i compared each one of them
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#5
Solved: 2 Years, 11 Months ago
(2018-12-17, 11:18 AM)chack1172 Wrote: You're wrong, he's using MyBB 1.8.19 and that can't be a problem with javascript.

True.., I pasted the javascript versions to show up that he was wrong about the version.

As I added in my PS, the problem it's in the template.

But if you want to help a little more, you're welcome Wink

(2018-12-17, 11:19 AM)MonsterMMORPG Wrote: i need to change ver number? from where?

also my scripts are exactly same as mybb.com not a letter is different

i compared each one of them

You'll have to change the version manually in the template of the theme you're using.

What you must compare as I said in the PS, are the templates of your theme with the default ones of the last version of MyBB, and you'll find something that sure is missing or unset.
I don't answer questions about localhost forums or forums without URL, I'm not a seer.  Cool
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#6
Solved: 2 Years, 11 Months ago
Monster can you send the code of template member_lostpw?
The problem can be the missing captcha.
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#7
Solved: 2 Years, 11 Months ago
(2018-12-17, 11:30 AM)chack1172 Wrote: Monster can you send the code of template member_lostpw?
The problem can be the missing captcha.

here the template


<html>
<head>
<title>{$mybb->settings['bbname']} - {$lang->lost_pw}</title>
{$headerinclude}
</head>
<body>
{$header}
<form action="member.php" method="post">
<div class="container-fluid">	
	<div class="panel panel-primary">
		<div class="panel-heading"><span class="panel-title"><strong>{$lang->lost_pw_form}</strong></span></div>
  			<div class="panel-body">	
				<div class="row">
					<div class="col-lg-4 padding-8px"><strong>{$lang->email_address}</strong></div>
					<div class="col-lg-8 padding-8px"><input type="text" class="form-control" name="email"></div>
				</div>	
			</div>
	</div>
	<input type="submit" class="btn btn-block btn-lg btn-primary" value="{$lang->request_user_pass}">
	<input type="hidden" name="action" value="do_lostpw">
</div>
</form>
{$footer}
</body>
</html>
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#8
Solved: 2 Years, 11 Months ago
The problem is the missing captcha. Change the template with this:
<html>
<head>
<title>{$mybb->settings['bbname']} - {$lang->lost_pw}</title>
{$headerinclude}
</head>
<body>
{$header}
<form action="member.php" method="post">
<div class="container-fluid">	
	<div class="panel panel-primary">
		<div class="panel-heading"><span class="panel-title"><strong>{$lang->lost_pw_form}</strong></span></div>
  			<div class="panel-body">	
				<div class="row">
					<div class="col-lg-4 padding-8px"><strong>{$lang->email_address}</strong></div>
					<div class="col-lg-8 padding-8px"><input type="text" class="form-control" name="email"></div>
				</div>
				{$captcha}
			</div>
	</div>
	<input type="submit" class="btn btn-block btn-lg btn-primary" value="{$lang->request_user_pass}">
	<input type="hidden" name="action" value="do_lostpw">
</div>
</form>
{$footer}
</body>
</html>
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#9
Solved: 2 Years, 11 Months ago
@chak1172 ty very much problem is solved
Pokemon Style With Lots Of Maps Monster MMORPG Game Developer
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