[Mail] User doesn't get email activation. Error in log: The SMTP server did not respond...

[morpia]

Hey,

Having trouble getting email activation to work properly. I had a user try signing up, but didn't receive an email activation.

When I check the System Email Log, I get the following error:

"The SMTP server did not respond correctly to the AUTH LOGIN command"

That being said, when I try signing up on my own using a new account, I can still receive the email activation. I believe I've setup SMTP correctly - after all, I can still receive emails myself.

Any idea what's going on here?

[jibranahmed]

I think you should contact your Hosting Provider First.

If that doesn't work, check out the link I have mentioned below:

https://community.mybb.com/thread-209319-lastpost.html