2014-06-02, 08:43 PM
Please don't take this the wrong way but I have received several of these vague reports of missing alerts but none of the reports (including yours) are clear enough to be of any help at all.
I have never had any issues with receiving alerts and neither have any of my members at any of my forums that use MentionMe.
In order to get this solved, I would have to understand under which conditions your users aren't receiving alerts. I would have to be able to reproduce those situations and troubleshoot from there.
Obviously I cannot do that when the only info I am getting is that 'some alerts are not created' . . . see where I am coming from?
I have never had any issues with receiving alerts and neither have any of my members at any of my forums that use MentionMe.
In order to get this solved, I would have to understand under which conditions your users aren't receiving alerts. I would have to be able to reproduce those situations and troubleshoot from there.
Obviously I cannot do that when the only info I am getting is that 'some alerts are not created' . . . see where I am coming from?
[retired]