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Non descriptive thread title
#17
I believe the threads are actually closed because:
  • With the recent bots, it can be difficult and time-consuming for a staff member to determine whether it's a bot or an actual user
  • Following on from my first point, closing the thread prevents other users from wasting their time providing support

They're probably the two main reasons as to why threads get closed. From the response given, if the user is an actual person then they'll just create a new thread, and if the user's a bot then the thread has already been dealt with. A lot of users who are eager to help will be wasting a lot of their time if they're busy replying to bots.

This is essentially a filter to determine who's a bot and who's a real person.
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Messages In This Thread
Non descriptive thread title - by sarisisop - 2018-07-22, 10:45 AM
RE: Non descriptive thread title - by Wires - 2018-07-22, 10:55 AM
RE: Non descriptive thread title - by sarisisop - 2018-07-22, 10:57 AM
RE: Non descriptive thread title - by laie_techie - 2018-07-23, 09:07 PM
RE: Non descriptive thread title - by sarisisop - 2018-07-23, 09:39 PM
RE: Non descriptive thread title - by Serpius - 2018-07-24, 06:31 AM
RE: Non descriptive thread title - by fishntassie - 2018-07-30, 05:16 AM
RE: Non descriptive thread title - by Serpius - 2018-07-30, 11:06 AM
RE: Non descriptive thread title - by linguist - 2018-07-30, 10:36 AM
RE: Non descriptive thread title - by effone - 2018-07-30, 12:23 PM
RE: Non descriptive thread title - by Serpius - 2018-07-30, 12:44 PM
RE: Non descriptive thread title - by linguist - 2018-07-30, 03:13 PM
RE: Non descriptive thread title - by Serpius - 2018-07-30, 05:29 PM
RE: Non descriptive thread title - by linguist - 2018-07-30, 07:43 PM
RE: Non descriptive thread title - by fishntassie - 2018-07-31, 07:03 AM
RE: Non descriptive thread title - by Wires - 2018-07-31, 07:35 AM
RE: Non descriptive thread title - by Serpius - 2018-07-31, 09:42 AM

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