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check the database privileges for the user at web host control panel (through database manager)
requires all privileges to be selected
log into web host control panel, click on databases, find the database used for forum, find the user for the database
select the user, click on privileges tab / link to modify them, select all & save if it is confusing, what type of web host control panel you have and do you know its version
I realised what was going wrong. It wasn't that the permissions were wrong, it's that my host has a limit on how big my database can be and it was too big so they wouldn't let me access it.
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