My reputation Button wont work

[0x999]

This user has been denied support.

So basically I have a "rate" button that should add reputations however; it wont show any kind of rep box. I can set up a admin or whatever account to staff who would like to help me, but when I hover over the link its says,javascript:MyBB.reputation(7);

the forums is http://www.forum.0x999.xyz