[Pushed] Registration confirmation emails not being sent
#1
Hi All -

My private forum is set to force users to log in to view the board, and the registration method is Administrator activation.

I am receiving email notifications that there are new users pending admin activation, and I amĀ able to activate new registrations with no problem. However, after activating the new user, an email is not being sent out to the user confirming that they have been activated. I can't seem to find that setting anywhere.

Any suggestions? I am running MyBB 1.8.6.
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#2
I don't understand.. You said your method is set to Administrator Activation, so I'm not sure why would you expect verification emails to be sent to users (as stated in the title). A confirmation mail (as stated in the post) should be sent though, if you activate users correctly (Activate User(s) action, not group change) and have correct email settings.
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#3
(2016-01-15, 01:17 PM)Destroy666 Wrote: I don't understand.. You said your method is set to Administrator Activation, so I'm not sure why would you expect verification emails to be sent to users (as stated in the title). A confirmation mail (as stated in the post) should be sent though, if you activate users correctly (Activate User(s) action, not group change) and have correct email settings.

Thanks for the reply - I've updated the title of my initial post.

Confirmation emails are definitely not being sent, although I believe email settings are correct. In fact, I am receiving the email notifications that users are awaiting activation.

Any idea what setting I may have missed?

Thank for your help!
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#4
(2016-01-15, 02:02 PM)ferdamshur Wrote:
(2016-01-15, 01:17 PM)Destroy666 Wrote: I don't understand.. You said your method is set to Administrator Activation, so I'm not sure why would you expect verification emails to be sent to users (as stated in the title). A confirmation mail (as stated in the post) should be sent though, if you activate users correctly (Activate User(s) action, not group change) and have correct email settings.

Thanks for the reply - I've updated the title of my initial post.

Confirmation emails are definitely not being sent, although I believe email settings are correct. In fact, I am receiving the email notifications that users are awaiting activation.

Any idea what setting I may have missed?

Thank for your help!

The emailing from MyBB is evidently working as you're receiving the emails. It sounds like you may not be activating the users correctly.
[Image: TExMo15.png]


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#5
(2016-01-15, 04:16 PM)Paradigm Wrote:
(2016-01-15, 02:02 PM)ferdamshur Wrote:
(2016-01-15, 01:17 PM)Destroy666 Wrote: I don't understand.. You said your method is set to Administrator Activation, so I'm not sure why would you expect verification emails to be sent to users (as stated in the title). A confirmation mail (as stated in the post) should be sent though, if you activate users correctly (Activate User(s) action, not group change) and have correct email settings.

Thanks for the reply - I've updated the title of my initial post.

Confirmation emails are definitely not being sent, although I believe email settings are correct. In fact, I am receiving the email notifications that users are awaiting activation.

Any idea what setting I may have missed?

Thank for your help!

The emailing from MyBB is evidently working as you're receiving the emails. It sounds like you may not be activating the users correctly.

To activate, I am selecting the user from the ACP, and in the "Inline User Moderation" drop down, selecting "Activate User(s)", and clicking "go". They are then successfully activated, but no email notification goes to the user.
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#6
You're right, it's a bug - inline moderation doesn't send emails, only single user activation.
https://github.com/mybb/mybb/blob/featur...s.php#L254
https://github.com/mybb/mybb/blob/featur...2410-L2454

Moving to bug reports.
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#7
(2016-01-16, 11:44 AM)Destroy666 Wrote: You're right, it's a bug - inline moderation doesn't send emails, only single user activation.
https://github.com/mybb/mybb/blob/featur...s.php#L254
https://github.com/mybb/mybb/blob/featur...2410-L2454

Moving to bug reports.

Thanks for the update - glad it's not just user error on my part!
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#8
Hi,

Thank you for your report. We have pushed this issue to our Github repository for further analysis where you can track our commits and progress with fixing this bug. Discussions regarding this bug may also take place there too.

Follow this link to visit the issue on Github: https://github.com/mybb/mybb/issues/2312

Thanks for contributing to MyBB!

Regards,
The MyBB Group
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