Solved: 7 Years, 8 Months, 3 Weeks ago Support for MyBB version older than 1.8
#1
Solved: 7 Years, 8 Months, 3 Weeks ago
Hi,

I read the Eligibility Policy https://mybb.com/support/eligibility-policy/ and unless I misread, I did not find a reference to the version of MyBB.

However, here on Community Forums, it seems that support is only for MyBB 1.8 users?

I am just curious...
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#2
Solved: 7 Years, 8 Months, 3 Weeks ago
The official team will only provide support if their forum meets all of the support policy. We will not provide support for any forums using 1.6 as it is no longer supported.
-Ben

Please do not PM me for support. I am looking to be hired for paid services.

You can view my paid services here.
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#3
Solved: 7 Years, 8 Months, 3 Weeks ago
1.8 is the latest version. If you use older versions, such as 1.6, you won't get any support from here since the main focus is to give support for the current version; 1.8
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#4
Solved: 7 Years, 8 Months, 3 Weeks ago
Understood guys, thanks for the clarification.
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#5
Solved: 7 Years, 8 Months, 3 Weeks ago
I can try to give help for MyBB 1.6, I've an old test platform with it. Explain your trouble at http://ab-plugin.cc/ and I'll help if I can.
Tchat en français
Do not ask me help through PM or Discord

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#6
Solved: 7 Years, 8 Months, 3 Weeks ago
Hello Crazycat.

Thanks for your kind offer.

Actually I have 1.8.10 but I was curious about the Support Policy for earlier versions.
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