2012-04-06, 01:14 PM
For some of our members, when they click on "View New Posts" it doesn't show them anything, even when there are new posts. Where should I start looking to solve this problem? What could be causing it?
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2012-04-06, 01:14 PM
2012-04-06, 03:27 PM
2012-04-06, 06:06 PM
Yes it is.
2012-04-06, 08:24 PM
Give us link of your forum and test account.
2012-04-18, 11:21 AM
I thought I had fixed the problem by turning off a plugin, but, no, it's still not working for some. Can you give me any ideas on where to start troubleshooting myself?
2012-04-18, 01:10 PM
To rule out plugins as a cause of this issue, please try the following:
Go to AdminCP >> Configuration >> General configuration >> Disable all plugins >> YES
This will stop plugins being run when a page on the forum is loaded; it will not edit, delete or reset any content the plugin has added or changed, it will just temporarily stop the plugins being loaded, so some features on your forum may be temporarily missing or broken whilst this code is in place. When you remove this code, plugins will work again exactly as they were before. This change helps us to see if a plugin is the cause of a problem, without you having to manually deactivate every single plugin, which would mean you may lose data from them.
If your issue is fixed when this code is added, then the cause of your issue is a plugin; please post a list of your plugins and we will try and help you find which one it may be. If the problem still happens with this code added, then it is unlikely a plugin is the cause, in which case we will investigate the issue further.
Go to AdminCP >> Configuration >> General configuration >> Disable all plugins >> YES
This will stop plugins being run when a page on the forum is loaded; it will not edit, delete or reset any content the plugin has added or changed, it will just temporarily stop the plugins being loaded, so some features on your forum may be temporarily missing or broken whilst this code is in place. When you remove this code, plugins will work again exactly as they were before. This change helps us to see if a plugin is the cause of a problem, without you having to manually deactivate every single plugin, which would mean you may lose data from them.
If your issue is fixed when this code is added, then the cause of your issue is a plugin; please post a list of your plugins and we will try and help you find which one it may be. If the problem still happens with this code added, then it is unlikely a plugin is the cause, in which case we will investigate the issue further.
2012-04-18, 01:19 PM
@Alan,
I thought from MyBB 1.6 there was an option to disable all plugins via the ACP? Instead of having to add that in the init.php.
I thought from MyBB 1.6 there was an option to disable all plugins via the ACP? Instead of having to add that in the init.php.
2012-04-18, 01:45 PM
(2012-04-18, 01:10 PM)Alan Shepperson Wrote: [ -> ]If you are using MyBB v1.6.4 and newer:
Go to AdminCP >> Configuration >> General configuration >> Disable all plugins >> YES
For all other versions older than MyBB v1.6.4:
2012-04-18, 01:54 PM
I can't believe I missed that. Sorry. 
2012-05-06, 11:40 AM
Well, we've had the plugins disabled for more than a week now, and people are still saying that the new posts list isn't showing them all the new posts. Where else should I look for the problem?
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