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Full Version: My members don't receive the forgot password email
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How are you today?
i would like your help my member wen they request a new password via forgot password they never receive the email.

can you help me?


thank you.
have you checked System Mail Log available at tools & maintenance section ?
yes i click there but what i need to do now?i don't see nothing there
^ do members receive any mail from your forum (eg. activation,subscription) ? which mail system (php / smtp) you are using ?
how to configure the mail because it said that there are 9 settings and i see 3
[Image: 12cUSjG.png]

oh i need to configure the mail settings to?
on IPB that was automatically

but how to configure the mail?
^ leave that as is and run php test mail - see details here
i try this but i don't receive nothing
^ System Mail Log available at tools & maintenance section should consist of error log. can you recheck that
it don't show anything

what i need to do?
i need to use smtp?
My problem is similar... except my users are receiving the password reset email, but it is blank.
Pages: 1 2