MyBB Community Forums

(2013-08-28, 08:34 PM)damoncloudflare Wrote: [ -> ]We actually have quite a bit of positive feedback about our support overall, so I do apologize if your case didn't meet your expectations & we didn't deliver.

I don't see how that's possible from my experience. If being a paid client doesn't get support, then what does?

If the problem isn't on their end then how can they give you support? Your slowness could be from any number of things.

Did you by chance whitelist them past your firewall?