2017-01-08, 02:41 PM
I've been running MyBB v1.8.9 with no plugins and just one theme (FunkyOne). I cannot reliably upload file attachments. Sometimes it works, sometimes not. Most times I just get a blank white page with no error message after clicking add attachment. The result is the same whether I add via a URL or via the add attachment button. It also does the same thing from the Admin back end.
I found the blank page would come up when I made an expected mistake like trying to add an avatar that was too big for example. If I resized the avatar, then the upload would often then work with no issue - usually.
Yesterday, I tried to add a jpg image attachment to a thread that was 130 kb in size - under the 500 kb limit. Result was blank white page. I then resized the image to 120 kb and it worked ok. It seems completely random.
It would be far better if I at least got an error message stating what the problem was but I get nothing.
I spent quite a bit of time with Tech Support at my hosting company One.com to see if the problem was their end but everything was fine as far as they were concerned. It's not a theme issue so there must be something going on with MyBB.
I have a very fast and reliable fibre connection on a fast up to date Windows 10 pc so it's not that. I get the same behaviour in different browsers - Chrome or Firefox for example.
Has anyone else experienced this? This is doing my head in as I can't launch my forum until I know what is going on and can make it reliable.
I found the blank page would come up when I made an expected mistake like trying to add an avatar that was too big for example. If I resized the avatar, then the upload would often then work with no issue - usually.
Yesterday, I tried to add a jpg image attachment to a thread that was 130 kb in size - under the 500 kb limit. Result was blank white page. I then resized the image to 120 kb and it worked ok. It seems completely random.
It would be far better if I at least got an error message stating what the problem was but I get nothing.
I spent quite a bit of time with Tech Support at my hosting company One.com to see if the problem was their end but everything was fine as far as they were concerned. It's not a theme issue so there must be something going on with MyBB.
I have a very fast and reliable fibre connection on a fast up to date Windows 10 pc so it's not that. I get the same behaviour in different browsers - Chrome or Firefox for example.
Has anyone else experienced this? This is doing my head in as I can't launch my forum until I know what is going on and can make it reliable.