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Members is allowed send mails to forum team, what show up in MCP and where staff members can discuss with member private but don't need send PMs.
Why not setup a forum for that? Use the "Can only view own threads" permission and it'll stay private between the staff and the member.
(2019-07-15, 09:20 AM)KuJoe Wrote: [ -> ]Why not setup a forum for that? Use the "Can only view own threads" permission and it'll stay private between the staff and the member.

This is one way but I think this should be in-builded feature
I don't think we need 3 of the same thing, but if the dev's are bored and don't have enough on their plates then they're more than welcome to add more redundant features. Big Grin
(2019-07-15, 09:42 AM)ks1001 Wrote: [ -> ]
(2019-07-15, 09:20 AM)KuJoe Wrote: [ -> ]Why not setup a forum for that? Use the "Can only view own threads" permission and it'll stay private between the staff and the member.

This is one way but I think this should be in-builded feature

... That is an inbuilt feature of MyBB.