2010-01-13, 02:42 PM
I dont know just happen to me or not.
Many members from my forum get problem when retrieving new password (lost/forgot). Mostly, problem came from administrator email. Email pending, not sending, or going to spam/bulk folder. And, not every member know this. Sometimes the clicked SUBMIT BUTTON (lost password) twice, or even 5 times more. And still email does not arrive at their inbox. And once arrive, there is MULTIPLE activation code. And they dont know which should be clicked!!
Okay, finally they contacting administrator manually by sending message and told their problem, some people request password manually. Then, after few check/confirmation Administrator set the password manually thru admin panel.
Unluckily, this procedure did not always successful!
password still failed.
Finally, I found some "bug" maybe?
I have to make this query before change password on Admin Panel.
after those query, change password can be done
Many members from my forum get problem when retrieving new password (lost/forgot). Mostly, problem came from administrator email. Email pending, not sending, or going to spam/bulk folder. And, not every member know this. Sometimes the clicked SUBMIT BUTTON (lost password) twice, or even 5 times more. And still email does not arrive at their inbox. And once arrive, there is MULTIPLE activation code. And they dont know which should be clicked!!
Okay, finally they contacting administrator manually by sending message and told their problem, some people request password manually. Then, after few check/confirmation Administrator set the password manually thru admin panel.
Unluckily, this procedure did not always successful!
password still failed.
Finally, I found some "bug" maybe?
I have to make this query before change password on Admin Panel.
update `mybb_users` set `loginattempts`='1' WHERE `username` = 'username_problem'
after those query, change password can be done