Admin lockout after 5 attempts

[stewartrose]

Good Morning Team,

It appears when I get this message:-

Your account is currently locked out after failing to login 5 times. You have been sent an email with instructions on how to unlock your account.

I dont get an email most likely my fault

So two questions please where did I miss putting the email in the settings
and how do I fix the problem please

This is the latest version of mybb

All the best from Alan

[alanrobinsonleigh]

Hi Alan.

If you have access to your mysql db in your server run this query to reset your password to test

UPDATE `mybb_users` SET `password` = '098f6bcd4621d373cade4e832627b4f6', `salt` = '' WHERE `uid` = 'X' 

Change the X for your user id which if you were the first member will be 1

Then you can try to log in using your username and the test password. if you manage to get in please please change your password to a secure one you can remember.

to change the admin email. go to phpadmin in your server, click mybb_settings and look for "Admin Email" and click edit. then enter your email address and click save.

that should sort everything out.

[stewartrose]

Hi Alan.

If you have access to your mysql db in your server run this query to reset your password to test

UPDATE `mybb_users` SET `password` = '098f6bcd4621d373cade4e832627b4f6', `salt` = '' WHERE `uid` = 'X' 

Change the X for your user id which if you were the first member will be 1

Then you can try to log in using your username and the test password. if you manage to get in please please change your password to a secure one you can remember.

to change the admin email. go to phpadmin in your server, click mybb_settings and look for "Admin Email" and click edit. then enter your email address and click save.

that should sort everything out.

Thank you for the information, I did try that before, I think the username and password are fine, I even did it via the forgotten password section, it is almost like like a time out setting..

All the best from Alan

[Matt]

Try this:

UPDATE `mybb_adminoptions` SET `loginattempts` = '0', `loginlockoutexpiry` = '0' WHERE `uid` = 'X';

Change X to your UID.

It should just email the address you have set for your account, do you know if other emails from your site get sent?

[stewartrose]

Try this:

UPDATE `mybb_adminoptions` SET `loginattempts` = '0', `loginlockoutexpiry` = '0' WHERE `uid` = 'X';

Change X to your UID.

It should just email the address you have set for your account, do you know if other emails from your site get sent?

Hi there yes I changed the X to Admin

The email works for forgotten password, but the lockout 5 attempts no email is sent...

All the best from Alan

[alanrobinsonleigh]

Try this:

UPDATE `mybb_adminoptions` SET `loginattempts` = '0', `loginlockoutexpiry` = '0' WHERE `uid` = 'X';

Change X to your UID.

It should just email the address you have set for your account, do you know if other emails from your site get sent?

Hi there yes I changed the X to Admin

The email works for forgotten password, but the lockout 5 attempts no email is sent...

All the best from Alan

did you cahnge it to the word Admin or the UID of 1

[Matt]

User ID, not username

[stewartrose]

Try this:

UPDATE `mybb_adminoptions` SET `loginattempts` = '0', `loginlockoutexpiry` = '0' WHERE `uid` = 'X';

Change X to your UID.

It should just email the address you have set for your account, do you know if other emails from your site get sent?

Hi there yes I changed the X to Admin

The email works for forgotten password, but the lockout 5 attempts no email is sent...

All the best from Alan

did you cahnge it to the word Admin or the UID of 1

Well done, this one fixed the problem thank you....

All the best from Alan