Solved: 8 Years, 1 Week ago 500 error when running backup and rebuild
#1
Solved: 8 Years, 1 Week ago
anytime I run backup to backup directory I get a 500 error page, downloading works fine.

Also when I try to run recound and rebuild I get the same.

I was onto my hosts and the log showed an error on line 247 connected to one of irchers plugins. I deactivated and removed the plugin but still the same issue however error log isnt showing anything.

I realise I am probable going to have to undu plugins and reactivate step by step but maybe, just maybe someone has come across this before and can pinpoint the plugin for me?
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#2
Solved: 8 Years, 1 Week ago
I haven't heard of this occurring as such. I would suggest doing a manual deactivation of all plugins in the ACP and trying it again. Could you report back on the results?
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#3
Solved: 8 Years, 1 Week ago
I used the disable all plugin option but it didnt help. Next up I guess is the painful one by one

I certainly will report back but I have a suspicion it may be the hosts, when I moved originally I was hitting all sorts of restrictions that needed changing by them.
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#4
Solved: 8 Years, 1 Week ago
Is there definitely nothing in the error log? Based on the actions you're performing, it sounds like a timeout or memory limit issue or something like that, but would have thought the error log would have something in it about this.
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#5
Solved: 8 Years, 1 Week ago
hi, the host gave me the log and it showed an error in line 759 for recount and rebuild. Host recommended I upload a fresh version of the php file and that fixed the recount and rebuild error but not the backup issue.

I will see if they can tell me what errors the log gives now that Im down to one issue
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#6
Solved: 8 Years, 1 Week ago
Line 759 is an empty line at the end of the file, so unsure why this would have anything to do with running a recount, they'll need to be more specific about what is actually erroring, but I'd suspect memory limits/execution time or something.
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#7
Solved: 8 Years, 1 Week ago
I presume that at some point, somehow my version of the php file got messed up and line 759 was in fact not empty.

All fixed nowanyway
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